Client Advisor (Costa Mesa, California (US-CA), US)

Burberry
United States
Workplace: OnsiteFull timeUSD 26 - 26.5 hourlyFunction: SalesSkills: ["Customer service","Communication","Teamwork","Adaptability","Confidence"]

Build strong relationships with new and existing clients while delivering an elevated, luxury service experience. Meet and exceed individual and store sales KPIs through storytelling, product and styling expertise, and appointment-based clienteling. Manage the client journey from initial impression through follow-up and after-sales service, supporting store operations, visual standards, and inventory maintenance. Drive new client acquisition and retention to support monthly appointments and commercial targets.

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FursaFursa
Burberry
Burberry
1 day ago

Client Advisor (Costa Mesa, California (US-CA), US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Build strong relationships with new and existing clients while delivering an elevated, luxury service experience. Meet and exceed individual and store sales KPIs through storytelling, product and styling expertise, and appointment-based clienteling. Manage the client journey from initial impression through follow-up and after-sales service, supporting store operations, visual standards, and inventory maintenance. Drive new client acquisition and retention to support monthly appointments and commercial targets.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Meet and exceed individual and store sales and commercial KPIs.
  • •Provide luxury service by demonstrating expertise in product, fashion, and styling, using storytelling to inspire clients.
  • •Follow the client journey in-store to create a great first impression, discover client needs, and close the sale while maintaining relationships.
  • •Conduct efficient follow-up and deliver after-sales service; work by appointment to personalize service and drive loyalty.
  • •Support daily store operations by maintaining luxury standards, visual presentation, and assisting with inventory management, markdowns, and stockroom upkeep as needed.

Pay and Benefits

Salary: USD 26 - 26.5 hourly

Key Requirements

  • •Proven track record delivering sales and exceeding targets.
  • •Previous experience in clientelling.
  • •Strong product knowledge and understanding of store retail operations.
  • •Experience working as part of a team.
  • •Fluent in the local language; English proficiency is desirable.
Skills:Customer serviceCommunicationTeamworkAdaptabilityConfidence
Languages:English

Company Brief

Burberry
British luxury fashion house designing and selling ready-to-wear, accessories, fragrances, and leather goods. Known for its trench coats, distinctive check pattern, and global retail presence across wholesale, e-commerce, and owned stores.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1856
WebsiteLinkedIn