Knowledge Manager

NTT
Romania
Full timeFunction: DevOps, Cloud & InfrastructureExperience: 5-10 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Prioritization","Knowledge management","Stakeholder reporting"]

Manage knowledge assets for service infrastructure, IT systems, cloud transition, and data exchange platforms for a European Commission initiative. Own documentation of transitions, capture lessons learned, and maintain an organized knowledge base through feedback cycles, gap identification, and retirement of outdated materials. Develop KPIs and reporting outcomes, and ensure IT availability, scalability, security, and secure data sharing. Lead cloud migration adoption strategies and coordinate system development, deployment, integrations, performance monitoring, and security assessments.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
NTT
NTT
5 days ago

Knowledge Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Manage knowledge assets for service infrastructure, IT systems, cloud transition, and data exchange platforms for a European Commission initiative. Own documentation of transitions, capture lessons learned, and maintain an organized knowledge base through feedback cycles, gap identification, and retirement of outdated materials. Develop KPIs and reporting outcomes, and ensure IT availability, scalability, security, and secure data sharing. Lead cloud migration adoption strategies and coordinate system development, deployment, integrations, performance monitoring, and security assessments.
Location: Romania
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Manage knowledge assets for service infrastructure, IT systems, cloud transition, and data exchange platforms.
  • •Oversee transition documentation, capture lessons learned, and keep knowledge assets organized and accessible.
  • •Gather feedback, identify knowledge gaps, update materials, and retire outdated information.
  • •Develop knowledge management KPIs, assess practices, and report outcomes to stakeholders.
  • •Maintain IT infrastructure for high availability, scalability, and security; lead cloud migration initiatives and ensure secure data sharing and cybersecurity protocols.

Pay and Benefits

Perks:Health InsuranceTraining

Key Requirements

  • •Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • •5–10 years of experience in IT service management, cloud computing, and cybersecurity, with knowledge management and digital transformation experience.
  • •Strong understanding of IT infrastructure, cloud technologies, and cybersecurity principles.
  • •Excellent communication and interpersonal skills.
  • •Proficiency in knowledge management tools and platforms, with ITIL or CISSP certifications highly desirable.
Experience:5-10 yearsIT service managementCloud computingCybersecurityDigital transformation
Education:Bachelor's in Information Technology, Computer Science, or a related field
Skills:CommunicationInterpersonal skillsPrioritizationKnowledge managementStakeholder reporting
Certifications:ITILCISSP
Languages:English
Tech Stack:IT infrastructureCloudCybersecurityKnowledge management toolsData exchange platforms

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn