Operations Lead - Full Time (Toronto, ON, CA, M6K 1X9)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Business OperationsExperience: 1-3 yearsSkills: ["Leadership","Influencing","Coaching","Time management","Problem-solving"]

Lead operations for a specific Sephora store location as Team Lead, Operations, directly managing the Operations team and supporting store execution. Own operational excellence, inventory management (shipping, receiving, returns, cycle counting), visual merchandising standards, and supply management. Participate in performance assessment and development for the operations team, regularly act as Manager on Duty, and use store sales performance, staffing, and payroll knowledge to develop budget strategies.

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FursaFursa
Sephora
Sephora
3 days ago

Operations Lead - Full Time (Toronto, ON, CA, M6K 1X9)

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead operations for a specific Sephora store location as Team Lead, Operations, directly managing the Operations team and supporting store execution. Own operational excellence, inventory management (shipping, receiving, returns, cycle counting), visual merchandising standards, and supply management. Participate in performance assessment and development for the operations team, regularly act as Manager on Duty, and use store sales performance, staffing, and payroll knowledge to develop budget strategies.
Location: Toronto
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Lead store operations and ensure operational processes are executed to company standards.
  • •Manage store inventory including shipping, receiving, returns, and cycle counting within guidelines.
  • •Manage visual merchandising concepts and in-house/third-party cleaning crews through feedback, coaching, and escalation.
  • •Manage supply processes including maintaining appropriate budget and quantity of supplies, testers, and samples.
  • •Participate in performance assessment and development for the operations team and act as Manager on Duty as needed.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Strong store operations skills.
  • •Demonstrated effective time management and problem-solving skills.
  • •Ability to support staffing needs, including operations and overnight stock teams.
Experience:1-3 years
Skills:LeadershipInfluencingCoachingTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn