Alo Yoga

1 year ago

Sales & Service Manager - Perimeter Mall

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead store sales and guest experience initiatives as part of the store leadership team. Drive sales targets, coach the Sales & Service staff, and partner with the General Manager to close process gaps, ensuring an exceptional guest experience and efficient store operations across floor and back-of-house activities.

Location: Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
•Continue to build the client relationship daily with our customers and maintain pipeline of guest interactions to meet store goals.
•Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.
•Represent the business in meetings and on conference calls, in partnership with General Manager.
•Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes.

Pay and Benefits

Perks:401kDiscountHealth Insurance

Key Requirements

•Lead the Sales & Service team to deliver an exceptional guest experience on the floor through assessing guest connection and providing product education, with coaching to address gaps.
•Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
•Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
•Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.
•Demonstrate an ability to navigate the organization with a balance of business need and brand culture.

Experience:RetailFashionApparel

Skills:CommunicationLeadershipTime managementInterpersonalCoachingMS OfficeCustomer service

Languages:English

Tech Stack:MS Office

Company Brief

Alo Yoga

Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn

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Alo Yoga

1 year ago

Sales & Service Manager - Perimeter Mall

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
•Continue to build the client relationship daily with our customers and maintain pipeline of guest interactions to meet store goals.
•Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.
•Represent the business in meetings and on conference calls, in partnership with General Manager.
•Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes.

Pay and Benefits

Perks:401kDiscountHealth Insurance

Key Requirements

•Lead the Sales & Service team to deliver an exceptional guest experience on the floor through assessing guest connection and providing product education, with coaching to address gaps.
•Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
•Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps.
•Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team.
•Demonstrate an ability to navigate the organization with a balance of business need and brand culture.

Experience:RetailFashionApparel

Skills:CommunicationLeadershipTime managementInterpersonalCoachingMS OfficeCustomer service

Languages:English

Tech Stack:MS Office

Company Brief

Alo Yoga

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn