Customer Experience Banker -Monticello

Huntington Bancshares
Minnesota
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Problem-solving","Sales","Relationship management","Communication","Presentation","Technology comfort"]

Serve as a financial concierge for walk-in customers, delivering excellent service while retaining and growing consumer and business relationships. Proactively identify customer goals, recommend suitable deposit and other banking products, and handle transactions accurately. Educate customers on consumer deposit options, follow up with new customers, and refer customers to other bank teams to deepen relationships—all while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker -Monticello

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Last checked: 16 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, delivering excellent service while retaining and growing consumer and business relationships. Proactively identify customer goals, recommend suitable deposit and other banking products, and handle transactions accurately. Educate customers on consumer deposit options, follow up with new customers, and refer customers to other bank teams to deepen relationships—all while adhering to operational, security, risk, and regulatory policies.
Location: Minnesota
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to all operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •At least 1 year of customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
  • •Demonstrated acumen in sales, customer service, relationship management, banking, communication, and presentation.
Experience:1+ years
Education:Bachelor's
Skills:Customer serviceProblem-solvingSalesRelationship managementCommunicationPresentationTechnology comfort
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn