Verifications Operations Associate

Stripe
Bengaluru
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceSkills: ["Communication","Analytical problem-solving","Adaptability","Stakeholder management","Operational mindset"]

Support large-user special handling by reviewing KYC/KYB documents and making verification decisions while running end-to-end migrations. Use Hubble/SQL to build dashboards that track migration status, rejection rates, SLAs, and backlogs, and configure queue/routing workflows for high-volume changes. Execute reporting and API integrations, troubleshoot live issues with users and incident channels, and coordinate cross-functional status updates with clear documentation and Jira-based tracking.

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FursaFursa
Stripe
Stripe
3 days ago

Verifications Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Support large-user special handling by reviewing KYC/KYB documents and making verification decisions while running end-to-end migrations. Use Hubble/SQL to build dashboards that track migration status, rejection rates, SLAs, and backlogs, and configure queue/routing workflows for high-volume changes. Execute reporting and API integrations, troubleshoot live issues with users and incident channels, and coordinate cross-functional status updates with clear documentation and Jira-based tracking.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance

Key Responsibilities

  • •Plan, lead, and execute large-user migrations end-to-end, including applying AMP, monitoring progress, resolving blockers, and ensuring smooth onboarding at scale.
  • •Run and interpret Hubble/SQL queries and build dashboards to track migration status, rejection rates/types, SLAs, and backlogs to drive migration decisions.
  • •Configure internal systems queues for migration workflows by creating, updating, closing queues, and setting routing/prioritization rules.
  • •Execute and validate reporting and API integrations for large users during migrations, troubleshooting data, sync, or integration issues.
  • •Review KYC/KYB documents and make verification decisions for onboarding and exception cases, communicating with stakeholders and coordinating updates.

Key Requirements

  • •Strong English communication skills with the ability to explain technical concepts to large customers.
  • •Ability to synthesize large amounts of data to identify trends and inform decisions.
  • •Comfort working in-office, handling ambiguity, and prioritizing in a fast-moving environment.
  • •Proven user-facing experience, including joining customer calls to understand requirements and craft tailored solutions.
  • •Process-oriented operational mindset with a history of identifying and solving internal process inefficiencies.
Skills:CommunicationAnalytical problem-solvingAdaptabilityStakeholder managementOperational mindset
Languages:English
Tech Stack:SQLHubbleAPI integrationsJira

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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