Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Product knowledge","Flexibility","Problem-solving"]

Deliver engaging customer service in a fast-paced John Lewis shop, putting customers at the heart of every interaction. Use product knowledge and sales training to drive sales and support shop standards through merchandising, displays, stock availability, and cleanliness. Help the wider team with till support and general shop-keeping, identify improvements, and support accurate stock counts to protect profits.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Deliver engaging customer service in a fast-paced John Lewis shop, putting customers at the heart of every interaction. Use product knowledge and sales training to drive sales and support shop standards through merchandising, displays, stock availability, and cleanliness. Help the wider team with till support and general shop-keeping, identify improvements, and support accurate stock counts to protect profits.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging and inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Work flexibly across the shop including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Maintain excellent shop standards through displays, stock availability, and general cleanliness.
  • •Identify areas of improvement and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to provide engaging, inspirational customer service at every stage of the customer journey.
  • •Willingness to work flexibly across the shop to support the wider team as required.
  • •Customer-facing experience is welcomed but not essential; training will be provided.
Experience:Retail
Skills:CommunicationCustomer focusProduct knowledgeFlexibilityProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn