7.5T Customer Delivery Driver Trainee, Technician

Waitrose & Partners
United Kingdom
Workplace: OnsiteFull timeGBP 29,000 - 36,600 annuallyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Verbal communication","Courtesy","Technology awareness","Problem-solving"]

Join a 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. After training, you’ll deliver large customer items with a two-person crew and install products in customers’ homes, including wall-mounted TVs and integrated appliances. You’ll perform daily vehicle checks, provide ambassador-level customer service, keep up with new products and technologies, and follow legal driving and working-time regulations to ensure safe, reliable service.

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Waitrose & Partners
Waitrose & Partners
5 days ago

7.5T Customer Delivery Driver Trainee, Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Join a 3-month trainee programme to become a fully qualified John Lewis Customer Delivery Technician with a C1 driving licence. After training, you’ll deliver large customer items with a two-person crew and install products in customers’ homes, including wall-mounted TVs and integrated appliances. You’ll perform daily vehicle checks, provide ambassador-level customer service, keep up with new products and technologies, and follow legal driving and working-time regulations to ensure safe, reliable service.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Graduate level

Key Responsibilities

  • •Complete a 3-month trainee programme to qualify as a John Lewis Customer Delivery Technician with a C1 driving licence.
  • •Deliver customer items as part of a two-person delivery crew and provide ambassador-level customer service.
  • •Perform daily vehicle checks and assist with loading deliveries while collaborating with the warehouse team.
  • •Install various products efficiently and quickly, demonstrating how they work once installed.
  • •Adhere to legal driving and working regulations and handle unexpected situations with solutions for customers.

Pay and Benefits

Salary: GBP 29,000 - 36,600 annually

Key Requirements

  • •UK B-Category manual driving licence with no more than 6 points.
  • •Be 18 or over by the start date.
  • •Previous experience in a customer-facing role.
  • •Great verbal communication skills over the phone and in person.
  • •Good understanding of technology and interest in installation.
Skills:Customer serviceVerbal communicationCourtesyTechnology awarenessProblem-solving
Licenses:UK B-Category manual driving licenceC1 driving licence

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn