Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Professional communication","Report writing","Multi-tasking","Teamwork","Attention to detail"]

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and enforcing strict exam policies to protect exam integrity. Monitor candidates as they complete computer-based exams, perform security checks (including wand use), and urgently handle or report candidate issues. Maintain a secure testing environment and materials while ensuring a fair, comfortable testing experience. Schedule flexibility is required across site operating days and hours.

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FursaFursa
Prometric
Prometric
2 months ago

Test Center Administrator (FT)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 days agoStatus: Live

Job Summary

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, and enforcing strict exam policies to protect exam integrity. Monitor candidates as they complete computer-based exams, perform security checks (including wand use), and urgently handle or report candidate issues. Maintain a secure testing environment and materials while ensuring a fair, comfortable testing experience. Schedule flexibility is required across site operating days and hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees and verify identification.
  • •Perform required security checks, including the use of wands.
  • •Continuously monitor candidates as they complete exams and address issues with urgency.
  • •Maintain a secure test center environment and ensure candidates have a fair testing experience.

Pay and Benefits

Perks:Paid HolidaysPaid TrainingSick Time401kEmployee AssistanceVisionFsaLegalPaid Leave

Key Requirements

  • •High school diploma or equivalent required.
  • •Minimum of one year of in-person customer service experience (call center, retail, restaurant, etc.).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and effectively with candidates and coworkers.
  • •Familiarity with Microsoft Windows-based computer programs and applications (including MS Office, Outlook, and web browsing).
Experience:Customer serviceEducation testing
Education:High School
Skills:Professional communicationReport writingMulti-taskingTeamworkAttention to detail
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn