Director of Agent Deployment & Success

Assort Health
San Francisco
Workplace: OnsiteFull time135,000 - 200,000 annuallyFunction: Executive & General ManagementExperience: 2-4 yearsSkills: ["Communication","Problem-solving","Leadership"]

Lead onboarding and deployment for Assort Health’s AI-enabled patient experience platform, building scalable processes, collaborating with engineering and operations, and driving customer success and product improvements to scale to 1M+ patients.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Assort Health
Assort Health
Recent

Director of Agent Deployment & Success

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead onboarding and deployment for Assort Health’s AI-enabled patient experience platform, building scalable processes, collaborating with engineering and operations, and driving customer success and product improvements to scale to 1M+ patients.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead customer onboarding and implementations autonomously
  • •Directly manage and resolve customer feedback and issues in a manner consistent with our company values
  • •Identify product improvements and new product offerings to better support our customers and expand our impact
  • •Drive automation and scalable processes by building and refining internal tools, systems, and workflows that improve efficiency and support rapid growth
  • •Operate autonomously to develop processes and strategy from scratch
Travel: Low travel

Pay and Benefits

Salary: 135,000 - 200,000 annually
Equity and Bonus:Equity
Perks:EquityHealth Insurance401kPaid LeaveCommuter BenefitsLearning Budget

Key Requirements

  • •2-4 years of experience in a Consulting, Investment Banking, BizOps, or Account Management/Customer Success role
  • •Excellent verbal and written communication with strong people skills and ability to work with diverse groups
  • •Experience translating business needs into actionable requirements for technical teams
  • •Strong attention to detail and a proactive, consultative approach to solving complex problems
  • •Willingness to travel 4x per year for team offsites and operator shadowing sessions
Experience:2-4 yearsHealthcare
Skills:CommunicationProblem-solvingLeadership
Languages:English
Tech Stack:AIReportingDashboardsZendeskIntercom

Company Brief

Assort Health
Builds specialty-specific generative AI agents (voice, text, web) that manage patient calls and communications for healthcare providers, automating scheduling, triage, and administrative workflows to reduce hold times and improve access to care.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 1.0
WebsiteLinkedInGlassdoor