Café Ambassador - New York City

Discover Financial
New York
Workplace: OnsiteFull timeUSD 59,800 - 64,584 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Outgoing","Self-driven","Teamwork","Problem-solving","Adaptability"]

Serve as the face of Capital One at the Café by welcoming customers, introducing services and products, and creating memorable, inclusive experiences. Engage proactively with customers and the community, help customers with technology questions, and support financial goal-setting and literacy using Capital One resources. Partner with local businesses and organizations to plan events, volunteer in the community, and continually learn digital and technical skills alongside an energized team of Ambassadors.

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FursaFursa
Discover Financial
Discover Financial
2 weeks ago

Café Ambassador - New York City

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the face of Capital One at the Café by welcoming customers, introducing services and products, and creating memorable, inclusive experiences. Engage proactively with customers and the community, help customers with technology questions, and support financial goal-setting and literacy using Capital One resources. Partner with local businesses and organizations to plan events, volunteer in the community, and continually learn digital and technical skills alongside an energized team of Ambassadors.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Create an inclusive café environment where customers and team members feel welcome.
  • •Proactively engage with customers and the community, helping with tech challenges and showcasing services and products.
  • •Guide customers through goal setting and advocate for better financial literacy using Capital One resources.
  • •Work with an energized team of Ambassadors to inspire teammates.
  • •Partner with local businesses, nonprofits, and charities to plan events and volunteer to support financial literacy.

Pay and Benefits

Salary: USD 59,800 - 64,584 annually

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification.
  • •At least 1 year of Retail, Sales or Customer Service experience.
  • •Associate’s degree.
  • •2+ years of Retail or customer-facing experience.
  • •Proficient in G-Suite and strong written and oral communication skills.
Experience:1+ yearsRetailSalesCustomer service
Education:High School
Skills:OutgoingSelf-drivenTeamworkProblem-solvingAdaptability
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn