Tapestry

3 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Lead a high-energy, customer-first sales floor and support store leadership in driving productivity and profitability. Achieve sales and KPI targets by analyzing metrics and coaching your team on goals, performance, and clienteling. Build VIP and repeat-client relationships, model brand service behaviors, and supervise operational excellence including opening/closing, POS transactions, inventory, and key-holding. Drive omni-channel and virtual selling, including live-stream initiatives and customer data capture.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance while leading the team to sales and KPI targets; analyze metrics and implement best practices.
•Build client relationships through proactive outreach and service standards, ensuring strong in-store and after-sales experiences to drive repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise operational excellence including opening/closing procedures, cash handling, bank deposits, register operations, securing the facility, and key-holding responsibilities.
•Manage omni-channel and digital initiatives, including virtual selling (live-stream shopping), brand-safe social media engagement, and customer data capture for loyalty growth.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred).
•Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retail

Skills:CommunicationCustomer focusCoachingDetail-orientedInterpersonal savvy

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSSocial mediaOmni-channelLive-stream shoppingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

3 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance while leading the team to sales and KPI targets; analyze metrics and implement best practices.
•Build client relationships through proactive outreach and service standards, ensuring strong in-store and after-sales experiences to drive repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise operational excellence including opening/closing procedures, cash handling, bank deposits, register operations, securing the facility, and key-holding responsibilities.
•Manage omni-channel and digital initiatives, including virtual selling (live-stream shopping), brand-safe social media engagement, and customer data capture for loyalty growth.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred).
•Ability to communicate effectively with customers and staff and confidently navigate the sales floor.
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retail

Skills:CommunicationCustomer focusCoachingDetail-orientedInterpersonal savvy

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSSocial mediaOmni-channelLive-stream shoppingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website