Senior Process Transformation Consultant

Capco
Riyadh
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Facilitation","Problem-solving","Stakeholder management","Results-orientation"]

Lead end-to-end process transformation for financial services clients, from initial assessment through process redesign, control improvements, and implementation. Use structured discovery and root-cause analysis to map operating models, eliminate inefficiencies, and define future-state workflows and controls. Establish process baselines and KPIs to validate outcomes and ROI, working closely with Business, Operations, Risk, and Technology teams across geographies.

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FursaFursa
Capco
Capco
6 hours ago

Senior Process Transformation Consultant

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Last checked: 3 hours agoStatus: Live

Job Summary

Lead end-to-end process transformation for financial services clients, from initial assessment through process redesign, control improvements, and implementation. Use structured discovery and root-cause analysis to map operating models, eliminate inefficiencies, and define future-state workflows and controls. Establish process baselines and KPIs to validate outcomes and ROI, working closely with Business, Operations, Risk, and Technology teams across geographies.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end process discovery to map operating models, diagnose inefficiencies, bottlenecks, and control gaps using structured root-cause analysis.
  • •Redesign current-state workflows into practical future-state (To-Be) processes and controls to eliminate waste and standardize operations.
  • •Identify enterprise-wide process priorities and design, execute, and govern large-scale process improvement initiatives across geographies, business lines, and functional teams.
  • •Translate operational gaps into business requirements and actionable implementation plans, including simplification, standardization, control, and automation.
  • •Define process baselines and KPIs, track post-implementation performance, and validate intended business outcomes and ROI.

Key Requirements

  • •Relevant experience in process excellence, process transformation, or operational improvement within financial services.
  • •Hands-on experience applying BPM/BPMN, Lean, Six Sigma, Value Stream Mapping, Root Cause Analysis, SIPOC, Business Process Reengineering, Process Mining, or Continuous Improvement.
  • •Experience investigating complex processes and personally performing process discovery, evidence-based analysis, root-cause analysis, process redesign, and control improvement.
  • •Strong technology and data literacy across applications, workflows, business rules, integrations, data flows, system controls, and exception handling.
  • •Excellent communication and facilitation skills to structure ambiguous problems and challenge senior stakeholders constructively.
Experience:Financial services
Skills:CommunicationFacilitationProblem-solvingStakeholder managementResults-orientation
Languages:English
Tech Stack:BPMBPMNLeanSix SigmaValue Stream MappingRoot Cause AnalysisSIPOCBusiness Process ReengineeringProcess MiningKPIsSQLBIData analysis

Company Brief

Capco
Global management and technology consultancy specializing in financial services. Capco advises banks, insurers, and capital markets firms on digital transformation, risk and compliance, technology implementation, and operational improvement, combining industry expertise with advisory and engineering capabilities.
Industry: Management Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1998
Glassdoor
Glassdoor: 3.7
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