Mashreq

2 months ago

Head of Onboarding & Servicing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Head of Onboarding & Servicing leads strategic direction and operations for account onboarding, servicing, ATM networks, and cash management within Mashreq Egypt, driving customer satisfaction, regulatory compliance, and operational excellence through cross-functional leadership.

Location: Egypt

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Oversee onboarding and servicing operations, ensuring efficient and secure account opening, servicing, ATM management, and cash handling.
•Develop and implement strategies for onboarding services, ATM operations and cash management to align with organizational goals.
•Lead day-to-day operations, ensuring regulatory compliance and adherence to internal policies.
•Build and maintain strong relationships with customers, vendors, and internal departments to meet client needs and address issues.
•Lead, mentor and develop a high-performing team, driving collaboration and performance.

Key Requirements

•10+ years of banking or financial services experience with a focus on account onboarding, servicing, ATM operations and cash management
•Proven leadership experience, including building and mentoring high-performing teams
•Strong strategic thinking and ability to develop and execute plans for onboarding, servicing, ATM operations and cash management
•Experience implementing new technologies and digital solutions to enhance service delivery
•Excellent stakeholder management and ability to build relationships with customers, vendors and internal departments

Experience:10+ yearsBankingFinancial servicesOnboardingATM operationsCash management

Skills:LeadershipCommunicationStakeholder managementProblem solvingStrategic thinking

Tech Stack:Digital onboardingATM softwareCash managementData analytics

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

2 months ago

Head of Onboarding & Servicing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Egypt

Workplace: Remote

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Oversee onboarding and servicing operations, ensuring efficient and secure account opening, servicing, ATM management, and cash handling.
•Develop and implement strategies for onboarding services, ATM operations and cash management to align with organizational goals.
•Lead day-to-day operations, ensuring regulatory compliance and adherence to internal policies.
•Build and maintain strong relationships with customers, vendors, and internal departments to meet client needs and address issues.
•Lead, mentor and develop a high-performing team, driving collaboration and performance.

Key Requirements

•10+ years of banking or financial services experience with a focus on account onboarding, servicing, ATM operations and cash management
•Proven leadership experience, including building and mentoring high-performing teams
•Strong strategic thinking and ability to develop and execute plans for onboarding, servicing, ATM operations and cash management
•Experience implementing new technologies and digital solutions to enhance service delivery
•Excellent stakeholder management and ability to build relationships with customers, vendors and internal departments

Experience:10+ yearsBankingFinancial servicesOnboardingATM operationsCash management

Skills:LeadershipCommunicationStakeholder managementProblem solvingStrategic thinking

Tech Stack:Digital onboardingATM softwareCash managementData analytics

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor