Account Manager, Large Market

TeamSnap
United States
Workplace: RemoteFull timeUSD 73,000+ annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Relationship management","Consultative sales","Customer focus","Collaboration","Active listening"]

Own strategic relationships with TeamSnap’s largest sports organization customers, driving retention, product adoption, and growth. Manage a portfolio through a consultative, value-based sales process—running demos, using account and usage data to proactively identify risk and expansion signals, and turning marketing-driven campaigns into engaged accounts. Lead renewal and upsell pipeline outcomes and serve as the internal “Voice of the Customer” by escalating product feedback.

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TeamSnap
TeamSnap
21 hours ago

Account Manager, Large Market

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own strategic relationships with TeamSnap’s largest sports organization customers, driving retention, product adoption, and growth. Manage a portfolio through a consultative, value-based sales process—running demos, using account and usage data to proactively identify risk and expansion signals, and turning marketing-driven campaigns into engaged accounts. Lead renewal and upsell pipeline outcomes and serve as the internal “Voice of the Customer” by escalating product feedback.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a portfolio of the largest accounts, building strong relationships and meeting retention goals.
  • •Run product demos to communicate the value of new products or add-ons to customers.
  • •Use account and usage data to drive proactive outreach, including identifying risk or expansion signals.
  • •Lead a value-based sales process by uncovering customer needs through deep discovery and tailored demonstrations.
  • •Manage renewal, upsell, and expansion targets, and escalate customer feedback internally to ensure proper product prioritization.
Travel: Low travel

Pay and Benefits

Salary: USD 73,000 annually
Perks:Paid LeaveParental LeaveHealth InsuranceDentalVision401kLearning BudgetHome OfficeWellness Stipend

Key Requirements

  • •1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment.
  • •Proven track record of hitting retention and expansion targets.
  • •Experience managing complex, high-value accounts where relationship depth matters more than volume.
  • •Strong B2B relationship management skills with a consultative sales approach.
  • •Ability to travel occasionally, including annual company and sales team meetings, and potential trade shows/client visits.
Experience:1+ yearsSaaSSports
Skills:Relationship managementConsultative salesCustomer focusCollaborationActive listening

Company Brief

TeamSnap
Provides a sports team management platform and mobile app that helps coaches, managers, and parents organize schedules, messaging, payments, and player availability for recreational and competitive youth and adult sports teams.
Industry: SaaS
Company Size: Medium (51 to 250 employees)
Headquarters: Boulder, United States
Founded: 2009
WebsiteLinkedIn