Airbus

2 days ago

IT Operation Specialist (d/f/m) - Quality Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Operate and support Quality & Business Process IT solutions, ensuring end-to-end accountability with the Product Manager for business management standards, audits, and surveillance processes. Maintain infrastructure operational conditions aligned to OLAs/SLAs, monitor performance, and manage console failures to keep services continuous. Execute ITIL-based incident/problem/change/configuration/event management, provision updates and software packages, run backups and disaster recovery tests, and deliver 24/7 operational support with remote monitoring.

Location: Hamburg

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Key Responsibilities

•Maintain infrastructure operational conditions in line with OLAs/SLAs, monitor system performance, and manage console messages or failures to ensure continuity.
•Execute ITIL-based support processes including incident, problem, change, configuration, and event management.
•Provision new software packages and system updates, and manage product obsolescence in alignment with the IT Product Manager.
•Supervise system backups, lead disaster recovery tests, and implement improvements to enhance system reliability and availability.
•Provide 24/7 operational support using automated scheduling and remote monitoring, and act as an operational consultant for solution changes and service optimization.

Pay and Benefits

Equity and Bonus:Equity

Perks:PensionEquityCar LeasingCommuter BenefitsPaid LeaveHealth InsuranceCanteenChildcare

Key Requirements

•Degree in Information Technology, Computer Science, or related field (or equivalent professional experience).
•Proven experience in IT operations, service delivery, and end-to-end solution performance management.
•Solid knowledge of ITIL processes (Incident, Problem, Change, and Systems Management) and user support best practices.
•Hands-on experience with system monitoring, disaster recovery testing, and infrastructure maintenance.
•Demonstrated experience working within Agile at scale frameworks; English at a negotiation level is mandatory.

Education:

Languages:English

Tech Stack:ITILSAPAgile

Company Brief

Airbus

Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Toulouse, France

Founded: 1970

Website LinkedIn

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Airbus

2 days ago

IT Operation Specialist (d/f/m) - Quality Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 22 hours agoStatus: Live

Job Summary

Location: Hamburg

Workplace: Onsite

Employment Type: Full time

Job Function: Quality & Regulatory (Non-Software)

Key Responsibilities

•Maintain infrastructure operational conditions in line with OLAs/SLAs, monitor system performance, and manage console messages or failures to ensure continuity.
•Execute ITIL-based support processes including incident, problem, change, configuration, and event management.
•Provision new software packages and system updates, and manage product obsolescence in alignment with the IT Product Manager.
•Supervise system backups, lead disaster recovery tests, and implement improvements to enhance system reliability and availability.
•Provide 24/7 operational support using automated scheduling and remote monitoring, and act as an operational consultant for solution changes and service optimization.

Pay and Benefits

Equity and Bonus:Equity

Perks:PensionEquityCar LeasingCommuter BenefitsPaid LeaveHealth InsuranceCanteenChildcare

Key Requirements

•Degree in Information Technology, Computer Science, or related field (or equivalent professional experience).
•Proven experience in IT operations, service delivery, and end-to-end solution performance management.
•Solid knowledge of ITIL processes (Incident, Problem, Change, and Systems Management) and user support best practices.
•Hands-on experience with system monitoring, disaster recovery testing, and infrastructure maintenance.
•Demonstrated experience working within Agile at scale frameworks; English at a negotiation level is mandatory.

Education:

Languages:English

Tech Stack:ITILSAPAgile

Company Brief

Airbus

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Toulouse, France

Founded: 1970

Website LinkedIn