Fortinet

1 month ago

Cybersecurity Support Engineer - Taipei

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Provide expert cybersecurity and networking support to Fortinet customers globally from Taipei, diagnosing complex security and networking issues, coordinating with engineering for bug escalation, and guiding Level-1 engineers. Travel within APAC as needed, communicate clearly with customers, and stay current on Fortinet security technologies to ensure robust, timely solutions for enterprise networks.

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Cybersecurity

Key Responsibilities

•Support Fortinet’s customers globally and may travel within APAC region to meet up customer when necessary.
•Understand customer network/security implementation and requirement technically.
•Perform technical issue analysis, troubleshooting and consultation for customer.
•Provide effective communication with customers and colleagues.
•Manage customer expectation correctly.

Key Requirements

•7+ years working experience in networking/security related field.
•In-depth knowledge of TCP/IP.
•Experience in TCP/IP, dynamic routing and L2/L3 network protocols implementation.
•Good communication and written skills in English.
•Having industry certificates will be an advantage (NSE4, NSE7, FCNSP, CISSP, CCNP, CCSP, CCNA).

Experience:7+ yearsNetworkingSecurityTcp/ipRoutingL2/L3

Education:Bachelor's

Skills:CommunicationTroubleshootingProblem-solvingCustomer service

Certifications:NSE4NSE7FCNSPCISSPCCNPCCSPCCNA

Languages:English

Tech Stack:TCP/IPDynamic routingL2/L3UnixLinuxSQLFirewallIPSDDoSCCNACCNPCISSPFCNSPNSE4NSE7

Company Brief

Fortinet

Provides enterprise cybersecurity solutions including data protection, cloud security, network security, and user and entity behavior analytics to help organizations prevent insider threats, secure cloud and on-premises environments, and enforce data loss prevention policies.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Austin, United States

Founded: 1994

Website LinkedIn

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Fortinet

1 month ago

Cybersecurity Support Engineer - Taipei

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Taipei

Workplace: Onsite

Employment Type: Full time

Job Function: Cybersecurity

Key Responsibilities

•Support Fortinet’s customers globally and may travel within APAC region to meet up customer when necessary.
•Understand customer network/security implementation and requirement technically.
•Perform technical issue analysis, troubleshooting and consultation for customer.
•Provide effective communication with customers and colleagues.
•Manage customer expectation correctly.

Key Requirements

•7+ years working experience in networking/security related field.
•In-depth knowledge of TCP/IP.
•Experience in TCP/IP, dynamic routing and L2/L3 network protocols implementation.
•Good communication and written skills in English.
•Having industry certificates will be an advantage (NSE4, NSE7, FCNSP, CISSP, CCNP, CCSP, CCNA).

Experience:7+ yearsNetworkingSecurityTcp/ipRoutingL2/L3

Education:Bachelor's

Skills:CommunicationTroubleshootingProblem-solvingCustomer service

Certifications:NSE4NSE7FCNSPCISSPCCNPCCSPCCNA

Languages:English

Tech Stack:TCP/IPDynamic routingL2/L3UnixLinuxSQLFirewallIPSDDoSCCNACCNPCISSPFCNSPNSE4NSE7

Company Brief

Fortinet

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Austin, United States

Founded: 1994

Website LinkedIn