Service Technician

Trane Technologies
United Kingdom
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer service","Relationship building","Communication","Problem-solving","Working with minimal supervision"]

Provide on-site customer service and technical support to maintain plant and equipment under service/maintenance contracts. Diagnose issues, perform planned preventative maintenance (PPM), breakdown and warranty work, and support hire/commissioning activities at customer sites. Collaborate with service desk, sales, and operations, use diagnostic software and hand tools with blueprints/specifications, and generate reports on completed work orders while communicating updates to supervisors and customers.

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Trane Technologies
Trane Technologies
16 hours ago

Service Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide on-site customer service and technical support to maintain plant and equipment under service/maintenance contracts. Diagnose issues, perform planned preventative maintenance (PPM), breakdown and warranty work, and support hire/commissioning activities at customer sites. Collaborate with service desk, sales, and operations, use diagnostic software and hand tools with blueprints/specifications, and generate reports on completed work orders while communicating updates to supervisors and customers.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Diagnose system problems during servicing of products and equipment at customer sites.
  • •Perform planned preventative maintenance (PPM), customer breakdowns, warranty work, and hire/commissioning workloads.
  • •Build and maintain strong customer relationships as a trusted point of contact.
  • •Collaborate with the service desk, sales, and operations team to share key customer insights.
  • •Generate regular reports on completed invoiced work orders and communicate updates to supervisors/regions service managers/senior technicians and customers.

Key Requirements

  • •Proven experience in service or field-based technician role.
  • •Strong knowledge of customer service principles and excellent interpersonal skills.
  • •Ability to diagnose system problems and service products/equipment on assigned projects and customer site visits.
  • •Appropriate skilled-based certificates with F-Gas.
  • •Proficiency in using apps, diagnostic software, and Microsoft Office Suite.
Experience:Manufacturing industry
Skills:Customer serviceRelationship buildingCommunicationProblem-solvingWorking with minimal supervision
Licenses:UK Drivers licence
Certifications:F-Gas
Tech Stack:Diagnostic softwareMS Office SuiteMicrosoft Office SuiteApps

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn