Account Manager - Chelmsford, Colchester & Ipswich

Deliveroo
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Relationship building","Negotiation","Communication","Data analysis","Stakeholder management"]

Own and grow relationships with top restaurant partners across Colchester, Chelmsford, Ipswich and surrounding areas, using data-led insights to drive order volume and unlock growth. Negotiate high-value contracts, manage senior partner relationships through face-to-face and remote communication, and work with restaurant and rider operations teams to resolve friction points and optimize performance. Serve as the local market expert within the Regional UK and Ireland team.

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Deliveroo
Deliveroo
8 hours ago

Account Manager - Chelmsford, Colchester & Ipswich

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own and grow relationships with top restaurant partners across Colchester, Chelmsford, Ipswich and surrounding areas, using data-led insights to drive order volume and unlock growth. Negotiate high-value contracts, manage senior partner relationships through face-to-face and remote communication, and work with restaurant and rider operations teams to resolve friction points and optimize performance. Serve as the local market expert within the Regional UK and Ireland team.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Drive partner performance by using data analysis and industry insights to maximize order volumes and unlock growth.
  • •Build and maintain high-impact partnerships through consistent face-to-face and remote communication.
  • •Lead commercial discussions to negotiate high-value contracts and secure optimal partnership terms.
  • •Liaise with restaurant and rider operations teams to identify and resolve friction points to improve efficiency.
  • •Represent Deliveroo in the local market as a regional expert across Colchester, Chelmsford, Ipswich, and surrounding areas.

Key Requirements

  • •Proven experience in account management, relationship management, or a similar commercial role.
  • •Strong commercial acumen with confidence interpreting data to drive growth and business decisions.
  • •Proven negotiation skills to manage complex conversations and deliver against targets.
  • •Exceptional communication skills to build rapport and influence stakeholders in person, by phone, or via email.
  • •Ability to work independently while travelling to meet partners across the region, with a valid UK driving licence and access to a car.
Experience:Account managementMarketplace
Skills:Relationship buildingNegotiationCommunicationData analysisStakeholder management
Licenses:UK driving licence

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
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Glassdoor: 3.4
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