Bilingual Consumer Sales Associate (Cambridge, ON, CA, N3C 4N6)

Provide inbound telephone support for e-commerce and insurance customers, identifying needs and recommending optimal or alternative travel insurance products. Educate clients on insurance options, generate quotes, and close sales while addressing concerns with empathy. Maintain in-depth knowledge of products and stay current on policy changes, accurately enter customer data, and update existing policies. Use AI-assisted tools to enhance daily productivity.