Bilingual Consumer Sales Associate (Cambridge, ON, CA, N3C 4N6)

Allianz
Cambridge
Workplace: OnsiteFull timeCAD 20.61+ hourlyFunction: SalesSkills: ["Communication","Customer focus","Customer satisfaction"]

Provide inbound telephone support to travel-insurance customers, identify needs, and recommend optimal product solutions. Educate clients on insurance options, generate quotes, and close sales while maintaining accurate customer records and policy updates. Stay current on product and policy changes and deliver empathetic service to address customer concerns. Work in an environment using AI-assisted tools, machine learning, data analytics, and cloud-based technologies to support informed, governed decisions.

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FursaFursa
Allianz
Allianz
2 months ago

Bilingual Consumer Sales Associate (Cambridge, ON, CA, N3C 4N6)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide inbound telephone support to travel-insurance customers, identify needs, and recommend optimal product solutions. Educate clients on insurance options, generate quotes, and close sales while maintaining accurate customer records and policy updates. Stay current on product and policy changes and deliver empathetic service to address customer concerns. Work in an environment using AI-assisted tools, machine learning, data analytics, and cloud-based technologies to support informed, governed decisions.
Location: Cambridge
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Provide telephone support for e-commerce and insurance clients.
  • •Identify customer needs and recommend optimal or alternative product solutions.
  • •Educate clients on insurance options, provide quotes, and close sales.
  • •Maintain in-depth product and service knowledge and stay up to date on policy changes.
  • •Enter and update customer data and make changes to existing policies.

Pay and Benefits

Salary: CAD 20.61 hourly
Perks:Health InsuranceDentalVisionRetirement SavingsPaid Leave

Key Requirements

  • •6 to 12 months in a customer service or sales environment.
  • •Post-secondary education is highly preferred.
  • •Possess an Accident and Sickness license or be willing to become licensed.
  • •Possess TICO certification or be willing to become certified.
  • •Fluency in French and English (written and spoken) and strong attention to detail with multitasking.
Skills:CommunicationCustomer focusCustomer satisfaction
Licenses:Accident and Sickness license
Certifications:TICO certification
Languages:FrenchEnglish
Tech Stack:AIMachine learningData analyticsCloud-based tools

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn