Fraud Mangement -Business Performance

HSBC
Sheffield, Leeds, Jersey, Guernsey
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceSkills: ["Stakeholder management","Influencing","Incident leadership","Governance","Continuous improvement"]

Own oversight of fraud controls and operational control execution for IWPB fraud owned controls, including application fraud and money mule controls. Lead major incident response and provide SME guidance on complex cases. Drive service quality and continuous improvement by monitoring SLAs, KRIs, and MI, and strengthen governance through clear submissions for governance forums. Partner with operations, regional/UK fraud, product, and change teams to embed “fraud risk by design” into new initiatives.

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FursaFursa
HSBC
HSBC
6 hours ago

Fraud Mangement -Business Performance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own oversight of fraud controls and operational control execution for IWPB fraud owned controls, including application fraud and money mule controls. Lead major incident response and provide SME guidance on complex cases. Drive service quality and continuous improvement by monitoring SLAs, KRIs, and MI, and strengthen governance through clear submissions for governance forums. Partner with operations, regional/UK fraud, product, and change teams to embed “fraud risk by design” into new initiatives.
Location: Sheffield, Leeds, Jersey, Guernsey
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Mid level

Key Responsibilities

  • •Provide oversight of IWPB fraud owned controls, ensuring threats are identified, assessed, and actioned in line with policy, regulatory, and service standards.
  • •Lead operational control execution and major incident response, providing SME guidance on complex cases and investigations.
  • •Drive service quality and continuous improvement by monitoring SLAs, KRIs, and MI, identifying trends/root causes, and implementing control/process enhancements.
  • •Maintain governance and control discipline, support risk and controls activity and audit remediation, and produce high-quality submissions for governance forums.
  • •Partner with Operations, Regional/UK Fraud, Product, and Change teams to embed “fraud risk by design” into new initiatives.

Pay and Benefits

Perks:Health InsurancePension

Key Requirements

  • •Strong experience in Fraud / Fraud Management and controls.
  • •Operational execution experience and incident leadership.
  • •Governance, audit, and risk management, including control discipline and audit remediation.
  • •Ability to produce clear, high-quality papers for governance forums.
  • •Proven stakeholder management and influencing skills.
Experience:Fraud managementRisk controls
Skills:Stakeholder managementInfluencingIncident leadershipGovernanceContinuous improvement

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn