Lead Field Service Technician

Honeywell
Milwaukee, Madison
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: ["Mentoring","Problem-solving","Proactive","Independent work","Team collaboration"]

Lead hands-on field service for Honeywell Building Automation products at customer sites in the Milwaukee area, ensuring timely installation, maintenance, and repairs. Provide technical guidance and mentorship to junior technicians while maintaining safety, quality, and compliance standards. Collaborate with internal teams and customers to resolve complex issues, document service activities, and track service performance metrics to improve customer satisfaction.

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Honeywell
Honeywell
1 day ago

Lead Field Service Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead hands-on field service for Honeywell Building Automation products at customer sites in the Milwaukee area, ensuring timely installation, maintenance, and repairs. Provide technical guidance and mentorship to junior technicians while maintaining safety, quality, and compliance standards. Collaborate with internal teams and customers to resolve complex issues, document service activities, and track service performance metrics to improve customer satisfaction.
Location: Milwaukee, Madison
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Lead and perform complex field service tasks, including installation, maintenance, and repair of Honeywell products and systems.
  • •Provide technical guidance and mentorship to junior field service technicians to improve team performance and skills.
  • •Ensure compliance with company policies, safety regulations, and quality standards during all field service activities.
  • •Collaborate with internal teams and customers to resolve technical issues and improve service delivery.
  • •Document service activities accurately and report on service performance metrics.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k MatchPaid LeaveParental LeavePaid HolidaysEap

Key Requirements

  • •Completion of NICET 1 and NICET 2 certification
  • •6+ years of programming experience using Verifier or similar software
  • •6+ years of experience in field service or technical support roles
  • •6+ years troubleshooting complex technical issues using diagnostic tools and service management software
  • •Experience leading or mentoring technical teams in the field with a focus on safety and service standards
Education:
Skills:MentoringProblem-solvingProactiveIndependent workTeam collaboration
Certifications:NICET 1NICET 2
Tech Stack:VerifierDiagnostic toolsService management software

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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