Senior Director of Strategic Communications & Change Management (New York, NY, US)

Zurich Insurance
New York
Workplace: HybridFull timeUSD 200,000 - 250,000 annuallyFunction: Communications, PR & CommunityExperience: 12+ yearsSkills: ["Executive stakeholder management","Influencing","Writing","Editing","Storytelling","Change management","Project management","Leadership"]

Lead enterprise-wide strategic communications and change management for Zurich Cover-More’s multi-year global transformation. Partner with senior executives to translate complex business change into clear narratives, develop integrated communication roadmaps and leadership messaging, and strengthen adoption across the organization. Oversee a communications team, collaborate with Marketing/Brand for consistent voice, advise on critical moments and media engagement, and apply AI-enabled approaches to improve communication effectiveness and scale.

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Zurich Insurance
Zurich Insurance
9 hours ago

Senior Director of Strategic Communications & Change Management (New York, NY, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Lead enterprise-wide strategic communications and change management for Zurich Cover-More’s multi-year global transformation. Partner with senior executives to translate complex business change into clear narratives, develop integrated communication roadmaps and leadership messaging, and strengthen adoption across the organization. Oversee a communications team, collaborate with Marketing/Brand for consistent voice, advise on critical moments and media engagement, and apply AI-enabled approaches to improve communication effectiveness and scale.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Director level

Key Responsibilities

  • •Define and lead the strategic narrative supporting Zurich Cover-More’s global transformation journey and align it to vision, priorities, and business objectives.
  • •Partner with senior leaders to translate complex business change into clear, compelling communications.
  • •Design and deliver enterprise-wide communication and change management strategies that drive adoption and measurable outcomes.
  • •Oversee integrated communication plans, roadmaps, and calendars to ensure coordinated, sequenced messaging.
  • •Build and lead a high-performing communications team and strengthen organizational change capability with frameworks and ways of working.

Pay and Benefits

Salary: USD 200,000 - 250,000 annually
Perks:Health InsuranceEap401kParental LeaveAnnual LeaveVolunteer Leave

Key Requirements

  • •12+ years of strategic communications experience, preferably within financial services or another highly regulated industry.
  • •Proven track record leading communications and change strategies for large-scale, multi-year transformation programs.
  • •Strong ability to build credibility with executive stakeholders and influence at the most senior levels.
  • •Exceptional writing, editing, and storytelling skills to craft compelling narratives from complex information.
  • •Strong change management and project management skills, with a passion for using AI-enabled tools to enhance communications delivery.
Experience:12+ years
Skills:Executive stakeholder managementInfluencingWritingEditingStorytellingChange managementProject managementLeadership
Tech Stack:AIAI-enabled tools

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn