Customer Service Delivery Driver

Carvana
Arizona, United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Teamwork","Self-motivation","Attention to safety","Ability to work physical","Communication"]

Deliver vehicles directly to customers’ doors using Carvana’s custom car haulers, performing frequent load/unload and safety inspections to keep vehicles drive-ready. Complete customer paperwork and provide detailed notes in the customer tracking system, while driving safely and maintaining a clean driving record. The role includes physically demanding work, shift availability across 7am–9pm, and rotating days off with training and state license/notary requirements supported by Carvana.

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FursaFursa
Carvana
Carvana
1 day ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver vehicles directly to customers’ doors using Carvana’s custom car haulers, performing frequent load/unload and safety inspections to keep vehicles drive-ready. Complete customer paperwork and provide detailed notes in the customer tracking system, while driving safely and maintaining a clean driving record. The role includes physically demanding work, shift availability across 7am–9pm, and rotating days off with training and state license/notary requirements supported by Carvana.
Location: Arizona, United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Load/unload vehicles onto the hauler and perform regular car-hauler inspections for safe driving.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.
  • •Maintain vehicle and driving readiness while performing physically demanding tasks in indoor/outdoor conditions.

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveOvertimeEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Deliver vehicles to customers’ doors using custom car haulers; commercial license not required with training.
  • •Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure vehicles maintain safe-to-drive condition.
  • •Complete customer paperwork and include thorough notes in the customer tracking system.
  • •Must pass a drug test, obtain a DOT Medical Card, be at least 21, and have a valid driver’s license; must be able to read/write/speak/understand English.
Experience:2+ yearsCustomer-facing
Skills:TeamworkSelf-motivationAttention to safetyAbility to work physicalCommunication
Licenses:Notary (state notary)Chauffeur's licenseVehicle Verifier licenseDOT Medical CardValid driver's license
Languages:English
Tech Stack:Customer tracking systemCMV Driver Qualification policy

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn