Software Engineer, Internal Applications - Enterprise

OpenAI
San Francisco
Workplace: HybridFull timeUSD 293,000 - 342,000 annuallyFunction: Software EngineeringSkills: ["Frontend development","Backend development","APIs","RBAC","Zero Trust","Monioring","Observability"]

Build internal applications for ITSM and enterprise administration, merging frontend UX with secure backend services. Partner with IT, Security, and business teams to design agentic, policy-aware automation reducing manual actions, with Zero Trust RBAC alignment. Role spans frontend and backend to deliver scalable internal tools used by OpenAI employees and AI agents.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
OpenAI
OpenAI
3 months ago

Software Engineer, Internal Applications - Enterprise

āœ“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Build internal applications for ITSM and enterprise administration, merging frontend UX with secure backend services. Partner with IT, Security, and business teams to design agentic, policy-aware automation reducing manual actions, with Zero Trust RBAC alignment. Role spans frontend and backend to deliver scalable internal tools used by OpenAI employees and AI agents.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • ā€¢Build frontend experiences that let employees request help, let agents gather context and take safe actions, and let human responders review, approve, or take over without losing the thread.
  • ā€¢Reduce reliance on broadly privileged manual actions by replacing them with narrow, auditable, policy-aware automation.
  • ā€¢Turn recurring technology support and administration problems into paved-path processes that can be completed consistently and, where appropriate, without a human in the loop.
  • ā€¢Build agentic solutions that can understand tickets, gather context, execute safe actions, and escalate intelligently when automation is not enough.
  • ā€¢Improve ITSM experiences across intake, routing, execution, handoff, and auditability.

Pay and Benefits

Salary: USD 293,000 - 342,000 annually
Equity and Bonus:Equity

Key Requirements

  • ā€¢Strong experience building production software across both frontend and backend layers, with particular strength in modern frontend development.
  • ā€¢Experience designing interfaces for complex operational products, internal tools, or case-management systems.
  • ā€¢A track record of turning ambiguous operational problems into clear, usable products or systems.
  • ā€¢Solid backend engineering fundamentals in API design, data modeling, integrations, and system reliability.
  • ā€¢Experience building internal platforms, support tooling, automation systems, or operational products.
Skills:Frontend developmentBackend developmentAPIsRBACZero TrustMonioringObservability
Tech Stack:Frontend developmentBackend developmentAPIsRBACZero TrustMonitoringObservability

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor