Senior Director, CXP Strategy & Execution

AutoTrader.com
Atlanta
Workplace: HybridFull timeUSD 179,600 - 299,400Function: Strategy & Corporate DevelopmentExperience: 12+ yearsEducation: bachelorsSkills: ["General management judgment","Strategic thinking","Financial analysis","Cross-functional communication","Influence without authority"]

Own end-to-end strategy for the Customer Experience Platform (CXP) portfolio across CRM, customer data, marketing, and AI-driven consumer engagement. Define how CXP components connect to platform and CRM strategy, build and challenge business cases, and lead commercial/go-to-market planning with marketing, sales, and product. Intake and prioritize strategic initiatives for near-term value, while serving as a strategic thought partner in a highly matrixed environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
AutoTrader.com
AutoTrader.com
6 hours ago

Senior Director, CXP Strategy & Execution

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own end-to-end strategy for the Customer Experience Platform (CXP) portfolio across CRM, customer data, marketing, and AI-driven consumer engagement. Define how CXP components connect to platform and CRM strategy, build and challenge business cases, and lead commercial/go-to-market planning with marketing, sales, and product. Intake and prioritize strategic initiatives for near-term value, while serving as a strategic thought partner in a highly matrixed environment.
Location: Atlanta
Workplace: Hybrid
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Director level

Key Responsibilities

  • •Own CXP portfolio strategy, defining how components fit together and aligning responsibilities across domains.
  • •Develop business cases that underpin strategy and rigorously evaluate proposals to ensure they are sound.
  • •Own commercial and go-to-market strategy, partnering with marketing, sales, and product to translate strategy into results.
  • •Lead near-term value creation by owning the intake and prioritization of strategic initiatives based on greatest value.
  • •Operate as a strategic partner across CXP and portfolio strategy, providing objective progress, risks, and outcome assessments.
Travel: Medium travel

Pay and Benefits

Salary: USD 179,600 - 299,400
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •Bachelor's degree in a related discipline and 12+ years of relevant experience, including 7+ years in a leadership role (or an equivalent combination such as a master's with 10 years, PhD with 7 years, or 16+ years without a degree).
  • •7+ years leading enterprise-scale strategic initiatives.
  • •Proven strategy and general management leadership across financial analysis, go-to-market planning, and cross-functional execution.
  • •Deep expertise in one or more CXP domains: CRM, customer data, marketing technology, and AI-driven consumer engagement.
  • •Strong business-case development and the ability to influence decisions across complex, matrixed teams.
Experience:12+ yearsAutomotive retail technologySoftwareMarketing technologyAI-driven engagement
Education:Bachelor's
Skills:General management judgmentStrategic thinkingFinancial analysisCross-functional communicationInfluence without authority

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn