Serviceleder - Norway Vest

Honeywell
Bergen
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Customer focus","Communication","Influencing","Self-motivated"]

Lead a field service engineering team for the Life Safety business in Western Norway, driving best-in-class customer support while enabling growth through new product opportunities. Own customer retention and contract renewal, coordinate stakeholders to resolve customer issues, and meet working capital, cash collection, and performance targets. Improve metric reporting, budgets, and operational closure of improvements, while mentoring future managers and strengthening cyber-secure remote contract operations.

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Honeywell
Honeywell
5 days ago

Serviceleder - Norway Vest

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Job Summary

Lead a field service engineering team for the Life Safety business in Western Norway, driving best-in-class customer support while enabling growth through new product opportunities. Own customer retention and contract renewal, coordinate stakeholders to resolve customer issues, and meet working capital, cash collection, and performance targets. Improve metric reporting, budgets, and operational closure of improvements, while mentoring future managers and strengthening cyber-secure remote contract operations.
Location: Bergen
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and improve performance of a field service engineering team.
  • •Drive sales growth through market penetration activities and team deployment for new product offerings.
  • •Champion customer retention and manage contract renewal opportunities.
  • •Resolve customer problems with multiple stakeholders and identify additional revenue opportunities.
  • •Own financial targets including working capital, debt resolution, cash collection, metric reporting, budgets, and improvement closures.

Key Requirements

  • •Background in Fire and Life safety with some cybersecurity knowledge would be preferred.
  • •Some experience managing a team and managing change within a team.
  • •Understand P+L responsibilities.
  • •Good track record of hitting KPIs and forecasts.
  • •Previous customer-facing experience managing larger accounts.
Skills:LeadershipCustomer focusCommunicationInfluencingSelf-motivated
Tech Stack:Cyber securityRemote connectionAnalytics

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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