National Account Manager Ecommerce

Stanley Black & Decker
Mississauga
Workplace: HybridFull timeUSD 100,000 - 120,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Organization","Project management","Leadership"]

Own the Amazon Canada 1P account as the primary commercial lead, driving sales growth, profitable growth, market share, and P&L delivery. Build and execute business plans, lead customer business reviews and negotiations, and manage forecasting, inventory flow, and in-stock performance. Drive item lifecycle, digital shelf execution, compliance updates, and catalog issues in Vendor Central while aligning cross-functionally across supply chain, marketing, finance, and customer operations.

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Stanley Black & Decker
Stanley Black & Decker
5 hours ago

National Account Manager Ecommerce

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Last checked: 5 hours agoStatus: Live

Job Summary

Own the Amazon Canada 1P account as the primary commercial lead, driving sales growth, profitable growth, market share, and P&L delivery. Build and execute business plans, lead customer business reviews and negotiations, and manage forecasting, inventory flow, and in-stock performance. Drive item lifecycle, digital shelf execution, compliance updates, and catalog issues in Vendor Central while aligning cross-functionally across supply chain, marketing, finance, and customer operations.
Location: Mississauga
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own the Amazon Canada 1P business and deliver account P&L outcomes, driving sales growth, profitable growth, and market share.
  • •Develop and execute annual, quarterly, and ongoing business plans; lead business reviews, planning discussions, and customer negotiations.
  • •Own baseline and promotional forecasting and partner with supply chain, demand planning, and customer operations to manage inventory flow and in-stock performance.
  • •Lead digital shelf execution and item lifecycle in Vendor Central, including new item setup, PDP readiness, content accuracy, assortment changes, and issue resolution.
  • •Manage promotional planning and execution alignment, oversee SKU-level updates/recalls/compliance changes, and review account charges to improve account health.

Pay and Benefits

Salary: USD 100,000 - 120,000 annually
Equity and Bonus:Equity
Perks:Cell PhonePaid LeaveEquityGym MembershipAnnual Bonus

Key Requirements

  • •Bachelor’s degree in Business, Marketing, Sales, Finance, or a related field.
  • •5+ years of progressive experience in sales, eCommerce, account management, or customer business management.
  • •Direct experience managing Amazon or a major eCommerce customer, preferably in a 1P / Vendor Central environment.
  • •Strong understanding of account planning, forecasting, promotions, negotiations, and profitable growth management.
  • •Advanced proficiency in Excel, PowerPoint, and Power BI, with comfort using reporting tools and customer portals.
Experience:5+ yearsECommerceAmazonAccount managementSalesVendor Central
Education:Bachelor's
Skills:CommunicationOrganizationProject managementLeadership
Tech Stack:AmazonAmazon advertisingVendor CentralExcelPowerPointPower BIP&LForecastingPOS

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website