Operations Manager - Continuous Improvement

Aon
Auckland
Workplace: HybridFull timeFunction: Industrial, Process & Manufacturing EngineeringExperience: 2-5 yearsSkills: ["Analytical skills","Problem-solving","Stakeholder engagement","Communication","Prioritization"]

Drive operational excellence across Aon’s Retail, Corporate, and ABS teams by identifying process improvement opportunities, standardising ways of working, and enhancing operational reporting. Develop dashboards and KPIs, analyse business performance data, and support continuous improvement initiatives from planning through implementation. Leverage Power BI and Power Apps to improve visibility and workflow solutions while partnering with business leaders to implement operational changes in Auckland or Christchurch.

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FursaFursa
Aon
Aon
6 days ago

Operations Manager - Continuous Improvement

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Drive operational excellence across Aon’s Retail, Corporate, and ABS teams by identifying process improvement opportunities, standardising ways of working, and enhancing operational reporting. Develop dashboards and KPIs, analyse business performance data, and support continuous improvement initiatives from planning through implementation. Leverage Power BI and Power Apps to improve visibility and workflow solutions while partnering with business leaders to implement operational changes in Auckland or Christchurch.
Location: Auckland
Workplace: Hybrid
Employment Type: Full time
Job Function: Industrial, Process & Manufacturing Engineering
Seniority: Manager level

Key Responsibilities

  • •Identify opportunities to improve operational processes and ways of working.
  • •Support delivery of continuous improvement initiatives, including process standardisation and documentation.
  • •Develop and maintain operational reporting and dashboards, analysing performance data to surface trends and insights.
  • •Use Power BI and Power Apps to create dashboards and workflow/process solutions that improve operational visibility.
  • •Partner with business leaders and operational teams to understand challenges, implement operational changes, and contribute to continuous improvement projects.

Key Requirements

  • •2-5 years of experience in Operations, Business Improvement, Continuous Improvement, or a similar role.
  • •Strong analytical and problem-solving skills.
  • •Experience using Power BI to develop reports and dashboards.
  • •Exposure to Power Apps or interest in developing capability in this area.
  • •Excellent stakeholder engagement and communication skills with the ability to manage multiple priorities.
Experience:2-5 yearsInsuranceFinancial servicesBrokingProfessional services
Skills:Analytical skillsProblem-solvingStakeholder engagementCommunicationPrioritization
Tech Stack:Power BIPower AppsKPIs

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
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