Trainer | Air Travel Industry & SABRE Experience Required | Onsite | Cairo

Sutherland
Cairo
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Communication","Emotional intelligence","Active listening","Collaboration","Comfort in fast-paced environments"]

Lead air travel industry training for new hires and learners in Cairo, specializing in GDS (Sabre) and luxury air sales. Deliver and evaluate soft and technical training, create and revise training materials, and facilitate multi-week new hire training, floor-training, and BQM training. Supervise and coach learners during nesting and BQM environments while ensuring trainees are fully equipped for consultative air sales, itinerary crafting, ticketing quality control, and disruption resilience.

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FursaFursa
Sutherland
Sutherland
10 hours ago

Trainer | Air Travel Industry & SABRE Experience Required | Onsite | Cairo

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead air travel industry training for new hires and learners in Cairo, specializing in GDS (Sabre) and luxury air sales. Deliver and evaluate soft and technical training, create and revise training materials, and facilitate multi-week new hire training, floor-training, and BQM training. Supervise and coach learners during nesting and BQM environments while ensuring trainees are fully equipped for consultative air sales, itinerary crafting, ticketing quality control, and disruption resilience.
Location: Cairo
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver and evaluate soft and technical training across all aspects of client training (Sabre platform).
  • •Create, facilitate, and/or revise training materials and documents for fundamental staff skills.
  • •Facilitate multi-week new hire training and nesting, including blended training.
  • •Facilitate floor-training and BQM training, and supervise and coach learners in nesting and BQM environments.
  • •Train luxury air travel sales representatives to perform consultative air sales, itinerary crafting, booking integrity, disruption resilience, and responsive communication while meeting sales targets.

Key Requirements

  • •2+ years of training facilitation experience in the air travel industry (luxury travel sales preferred).
  • •Ability to enable, guide, evaluate, and deliver soft and technical client training.
  • •GDS tools training experience is required (Sabre).
  • •Passion for luxury air travel with knowledge of air travel processes and sales.
  • •Polished, articulate communication with emotional intelligence and active listening skills.
Experience:Air travelLuxury travelTraining
Skills:CommunicationEmotional intelligenceActive listeningCollaborationComfort in fast-paced environments
Languages:English
Tech Stack:Sabre

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor