Director, Enterprise Communications

Citizens Bank
United States
Full timeUSD 145,000 - 210,000 annuallyFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Execution focus","Persistence and tenacity","Organizational communications","Customer empowerment","Diversity and inclusion practice","Performance measurement","Communication strategy","Stakeholder influence","Issues management","Strategic communications"]

Serve as a senior strategic communications counselor for enterprise narrative, technology communications, corporate reputation, innovation, and issues management. Partner closely with the Head of Enterprise Communications to shape executive messaging for the President and senior leaders, translate complex technology topics into clear narratives, lead cross-functional communications, and prepare and execute crisis communications plans while mentoring communications professionals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
6 days ago

Director, Enterprise Communications

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a senior strategic communications counselor for enterprise narrative, technology communications, corporate reputation, innovation, and issues management. Partner closely with the Head of Enterprise Communications to shape executive messaging for the President and senior leaders, translate complex technology topics into clear narratives, lead cross-functional communications, and prepare and execute crisis communications plans while mentoring communications professionals.
Location: United States
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Director level

Key Responsibilities

  • •Partner with the Head of Enterprise Communications to support communications for the President and senior executives (including CIO and Head of Enterprise Strategy).
  • •Develop executive positioning strategies, key messages, speeches, presentations, talking points, and thought leadership content.
  • •Provide strategic oversight for communications supporting enterprise technology, innovation, AI, and related initiatives; translate complex topics into clear narratives.
  • •Support enterprise crisis preparedness and response, including communications plans, stakeholder messaging, FAQs, scenario planning, and response frameworks.
  • •Lead cross-functional communications strategies across multiple stakeholders; mentor and develop communications professionals.

Pay and Benefits

Salary: USD 145,000 - 210,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsPaid LeaveParental LeaveWellness Stipend

Key Requirements

  • •10+ years of experience in corporate communications, executive communications, public affairs, public relations, or related fields.
  • •Demonstrated success counseling senior executives and business leaders.
  • •Strong expertise in reputation management, issues management, and strategic communications.
  • •Exceptional writing, messaging, and storytelling capabilities.
  • •Proven ability to influence stakeholders across a complex organization; highly regulated industry experience preferred.
Education:Bachelor's
Skills:Execution focusPersistence and tenacityOrganizational communicationsCustomer empowermentDiversity and inclusion practicePerformance measurementCommunication strategyStakeholder influenceIssues managementStrategic communications
Languages:US

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website