Studentische Unterstützung stationäre Service Desk Fakturierung Zürich (a) 50-100%

Mediclinic
Zurich
Workplace: HybridContractFunction: Customer Support (Service Desk)Skills: ["Teamwork","Responsibility","Flexibility","Communication","Problem-solving"]

Support the inpatient Service Desk billing team by processing invoice returns and handling administrative casework such as guarantor checks, requesting medical reports, and verifying addresses. Coordinate with patients, physicians, and payers via phone and written communication, assist with cancellations and re-billing, and support team leads in day-to-day operations. Suitable for students or recent graduates with strong office skills and interest in medical topics.

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FursaFursa
Mediclinic
Mediclinic
1 day ago

Studentische Unterstützung stationäre Service Desk Fakturierung Zürich (a) 50-100%

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support the inpatient Service Desk billing team by processing invoice returns and handling administrative casework such as guarantor checks, requesting medical reports, and verifying addresses. Coordinate with patients, physicians, and payers via phone and written communication, assist with cancellations and re-billing, and support team leads in day-to-day operations. Suitable for students or recent graduates with strong office skills and interest in medical topics.
Location: Zurich
Workplace: Hybrid
Employment Type: Contract · Permanent
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Process invoice rejections for inpatient services
  • •Handle administrative tasks such as guarantor clarifications, requesting medical reports, and address clarifications
  • •Clarify details with patients, doctors, and payers by phone and in writing
  • •Support team leaders and colleagues in day-to-day operations
  • •Support cancellation and re-billing activities

Key Requirements

  • •Currently studying or having completed a commercial apprenticeship or equivalent qualification
  • •Quick comprehension with interest in medical topics
  • •Good Microsoft Office skills; SAP knowledge is a plus
  • •Enjoy working with internal and external stakeholders
  • •Very good German skills; foreign language skills are a plus
Experience:HealthcareMedical billing
Skills:TeamworkResponsibilityFlexibilityCommunicationProblem-solving
Languages:German
Tech Stack:Microsoft OfficeSAP

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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