Sales Support Associate III

Tapestry
Virginia
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide a high-touch customer experience at the cash wrap and on the sales floor by welcoming clients, anticipating needs, and promoting add-ons and gift cards. Operate POS accurately, manage cash wrap organization, and ensure compliance with cash/media policies. Receive and process shipments, maintain stockroom cleanliness, replenish inventory, and execute visual merchandising updates while following loss prevention standards in a fast-paced luxury retail environment.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Provide a high-touch customer experience at the cash wrap and on the sales floor by welcoming clients, anticipating needs, and promoting add-ons and gift cards. Operate POS accurately, manage cash wrap organization, and ensure compliance with cash/media policies. Receive and process shipments, maintain stockroom cleanliness, replenish inventory, and execute visual merchandising updates while following loss prevention standards in a fast-paced luxury retail environment.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products and promote gift cards; capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail.
  • •Knowledge of fashion trends and competitive marketplace.
  • •Ability to operate POS accurately with basic computer skills, including iPad/laptop and Mobile POS.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and flexibility to work nights, weekends, and peak retail days.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkieSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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