OpenAI

1 month ago

Solutions Engineer, Digital Natives

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

As a Solutions Engineer for Digital Natives, you will partner with senior stakeholders to translate business needs into AI-powered OpenAI solutions, delivering pre-sales support, architecture guidance, and compelling demos. You’ll work with Sales, Security, and Product teams to articulate value of ChatGPT and the OpenAI API, help define use cases, and ensure security/compliance requirements are addressed.

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
•Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.
•Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
•Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.
•Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources, and escalating complex requirements to the appropriate teams.

Pay and Benefits

Perks:Relocation

Key Requirements

•5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.
•Full professional fluency in both German and English.
•Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
•Industry experience in programming languages like Python or Javascript and working with REST APIs.
•Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

Experience:5+ yearsAIEnterprise softwareSaaSCloud

Skills:PresentationCommunicationProblem-solvingCollaborationEmpathy

Languages:GermanEnglish

Tech Stack:PythonJavaScriptREST APIsOpenAI APIChatGPTNetwork architectureCloud architecture

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor

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OpenAI

1 month ago

Solutions Engineer, Digital Natives

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
•Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.
•Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
•Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.
•Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources, and escalating complex requirements to the appropriate teams.

Pay and Benefits

Perks:Relocation

Key Requirements

•5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.
•Full professional fluency in both German and English.
•Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
•Industry experience in programming languages like Python or Javascript and working with REST APIs.
•Delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

Experience:5+ yearsAIEnterprise softwareSaaSCloud

Skills:PresentationCommunicationProblem-solvingCollaborationEmpathy

Languages:GermanEnglish

Tech Stack:PythonJavaScriptREST APIsOpenAI APIChatGPTNetwork architectureCloud architecture

Company Brief

OpenAI

Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.

Industry: AI & Machine Learning

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2015

Glassdoor: 4.4

Website LinkedIn Glassdoor