Sales Account Executive I, SB

Dialpad
Philippines
Workplace: HybridFull timeFunction: SalesExperience: 1+ yearsEducation: bachelorsSkills: ["Emotional IQ","Problem-solving","Digital communication","Visual clarity","Verbal clarity"]

Own new logo acquisition and convert opportunities into sales won for Dialpad’s small business segment, delivering a high-touch first point of contact for inquiries from sales lines, live chat, and marketing leads. Listen to customer needs, connect them to Dialpad’s AI-driven customer experience platform, and guide prospects through signup and initial setup. Partner cross-functionally with Billing, Support, and Sales to improve the end-to-end customer experience while working US core hours in a hybrid setup.

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FursaFursa
Dialpad
Dialpad
1 day ago

Sales Account Executive I, SB

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Own new logo acquisition and convert opportunities into sales won for Dialpad’s small business segment, delivering a high-touch first point of contact for inquiries from sales lines, live chat, and marketing leads. Listen to customer needs, connect them to Dialpad’s AI-driven customer experience platform, and guide prospects through signup and initial setup. Partner cross-functionally with Billing, Support, and Sales to improve the end-to-end customer experience while working US core hours in a hybrid setup.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Own new logo acquisition and drive opportunity conversion through sales won and team revenue targets.
  • •Serve as the first point of contact for sales lines, live chat, and marketing leads.
  • •Partner with Billing, Support, Marketing, and other sales teams to deliver the best customer experience.
  • •Research and stay current on product changes that benefit customers.
  • •Guide prospective customers through signup and their initial setup for long-term success.

Key Requirements

  • •1+ years of direct sales experience selling SaaS, preferably in the communications space (UCaaS and/or CCaaS).
  • •Bachelor’s degree or equivalent experience (Business Administration preferred, not required).
  • •Fluency in English (read, write, and speak).
  • •High emotional IQ and willingness to learn with high energy.
  • •Ability to work hybrid and cover US core hours (6 am–5 pm Pacific Time).
Experience:1+ yearsSaaSCommunicationsUCaaSCCaaS
Education:Bachelor's in Business Administration
Skills:Emotional IQProblem-solvingDigital communicationVisual clarityVerbal clarity
Languages:English
Tech Stack:SalesforceVoIPOutreachG-suite

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn