Sr IT Desktop Support Specialist

Archer
San Jose
Workplace: OnsiteFull timeUSD 94,000 - 120,000 annuallyFunction: Customer Support (Service Desk)Experience: 5+ yearsSkills: ["Interpersonal skills","Attention to detail","Communication"]

Provide day-to-day IT desktop and end-user support for hardware, software, printers, and basic network services; manage onboarding/offboarding, device provisioning, and identity management; contribute to device management, compliance, and user training in a fast-paced aerospace environment.

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Archer
Archer
5 months ago

Sr IT Desktop Support Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Provide day-to-day IT desktop and end-user support for hardware, software, printers, and basic network services; manage onboarding/offboarding, device provisioning, and identity management; contribute to device management, compliance, and user training in a fast-paced aerospace environment.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide day to day technical support to employees for computer, printer, basic network, and internal systems software & hardware.
  • •Installs, configures, and troubleshoots desktop systems, corporate mobile devices, workstations, servers, and printers.
  • •Maintains file and other data integrity for traditional and cloud-based systems.
  • •Plays critical role in On-boarding/Changes/Off-boarding such as systems and account preparation, computer and other data recovery, and data archiving and reissuing hardware to the field.
  • •Play critical role in executing core procedures to support on-boarding/off-boarding & provisioning of services from computer set-up to Identity Management set-up & administration.

Pay and Benefits

Salary: USD 94,000 - 120,000 annually

Key Requirements

  • •5+ years of related IT work experience.
  • •Computer support related certifications or technical degree.
  • •Experience with support, set-up, and administration of typical end-user hardware, software, and services.
  • •Experience with desktop imaging or device management solutions.
  • •Strong interpersonal skills and ability to work in a fast-paced environment.
Experience:5+ yearsAerospace
Skills:Interpersonal skillsAttention to detailCommunication
Languages:English
Tech Stack:Desktop imagingDevice managementIdentity managementCloud-based systems

Company Brief

Archer
Develops electric vertical takeoff and landing (eVTOL) aircraft and urban air mobility systems to enable sustainable, intra-city air transportation for passengers and cargo.
Industry: Aerospace Manufacturing
Company Size: Large (251 to 1,000 employees)
Revenue: Pre-Revenue (USD 0)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 2018
WebsiteLinkedIn