Sr Manager, Global Accounts

PayPal
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: []

Lead complex projects for PayPal’s top global merchants, using business trend insight to improve global processes and drive customer outcomes. Own strategic account management to maximize revenue, ensure customer satisfaction and loyalty, and support merchant retention. Drive product adoption by ensuring clients are enabled on key PayPal products, advocating customer needs with cross-functional teams, and identifying upsell and cross-sell opportunities.

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FursaFursa
PayPal
PayPal
2 days ago

Sr Manager, Global Accounts

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead complex projects for PayPal’s top global merchants, using business trend insight to improve global processes and drive customer outcomes. Own strategic account management to maximize revenue, ensure customer satisfaction and loyalty, and support merchant retention. Drive product adoption by ensuring clients are enabled on key PayPal products, advocating customer needs with cross-functional teams, and identifying upsell and cross-sell opportunities.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead complex projects of diverse scope by applying current business trend understanding.
  • •Determine methods and procedures for new or special assignments.
  • •Drive product adoption and ensure clients are enabled on key products.
  • •Advocate for customer needs with cross-functional teams to support effective sales motion.
  • •Support merchant retention and identify upsell and cross-sell opportunities.

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •8+ years of relevant experience and a Bachelor’s degree (or equivalent combination of education and experience).
  • •Experience leading complex projects across diverse scopes.
  • •Ability to determine methods and procedures for new or special assignments.
  • •Demonstrated capability to drive product adoption and ensure clients are enabled on key products.
  • •Strong customer advocacy skills to work effectively with cross-functional teams in a sales motion.
Experience:8+ years
Education:Bachelor's

Company Brief

PayPal
Global online payments platform enabling digital and mobile payments, money transfers, and merchant services for consumers and businesses, supporting e‑commerce transactions across multiple currencies and payment methods.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1998
WebsiteLinkedIn