Eve

5 days ago

Legal Implementation Consultant, Central/East

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Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Guide customers through onboarding and implementation of a legal AI SaaS platform, ensuring smooth adoption and measurable time to value. Develop and deliver training to help customers use the product effectively, configure solutions to match customer workflows, and track implementation success metrics. Collaborate with sales, product, and engineering to meet customer requirements and incorporate feedback, leveraging your SaaS and customer success experience.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Guide customers through successful onboarding and implementation of Eve’s solutions to ensure smooth adoption and time to value.
•Develop and deliver comprehensive training programs to help customers use Eve’s product suite effectively.
•Work with customers to understand workflows and configure Eve’s solutions to meet specific needs.
•Track and report on key implementation metrics and customer success indicators.
•Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated.

Pay and Benefits

Salary: USD 90,000 - 110,000 annually

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionLife InsuranceLong-term DisabilityCommuter BenefitsTelecomm Stipend

Key Requirements

•3+ years of experience in customer onboarding, implementation, or customer success roles.
•Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users.
•Exceptional ability to present clearly and concisely to both business and technical stakeholders.
•Strong analytical capabilities to design and deliver solutions for customer challenges.
•Skilled at working across teams to drive customer success and desired outcomes.

Experience:3+ yearsLegal techAISaaSEnterprise products

Skills:CommunicationProblem-solvingProject managementOrganizational skillsCross-functional collaboration

Languages:English

Tech Stack:SaaSOpenAIAnthropicAIGreenhouse

Company Brief

Eve

Eve is a legal AI platform for plaintiff law firms. Its EveOS product helps firms with intake, case analysis, drafting, discovery, and legal research, aiming to improve efficiency, compliance, and case outcomes across high-volume plaintiff practices.

Industry: LegalTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: San Mateo, United States

Website LinkedIn

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Eve