Legal Implementation Consultant, Central/East

Eve
United States
Workplace: RemoteFull timeUSD 90,000 - 110,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Problem-solving","Project management","Organizational skills","Cross-functional collaboration"]

Guide customers through onboarding and implementation of a legal AI SaaS platform, ensuring smooth adoption and measurable time to value. Develop and deliver training to help customers use the product effectively, configure solutions to match customer workflows, and track implementation success metrics. Collaborate with sales, product, and engineering to meet customer requirements and incorporate feedback, leveraging your SaaS and customer success experience.

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FursaFursa
Eve
Eve
1 month ago

Legal Implementation Consultant, Central/East

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Guide customers through onboarding and implementation of a legal AI SaaS platform, ensuring smooth adoption and measurable time to value. Develop and deliver training to help customers use the product effectively, configure solutions to match customer workflows, and track implementation success metrics. Collaborate with sales, product, and engineering to meet customer requirements and incorporate feedback, leveraging your SaaS and customer success experience.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Guide customers through successful onboarding and implementation of Eve’s solutions to ensure smooth adoption and time to value.
  • •Develop and deliver comprehensive training programs to help customers use Eve’s product suite effectively.
  • •Work with customers to understand workflows and configure Eve’s solutions to meet specific needs.
  • •Track and report on key implementation metrics and customer success indicators.
  • •Partner with sales, product, and engineering teams to ensure customer requirements are met and feedback is incorporated.

Pay and Benefits

Salary: USD 90,000 - 110,000 annually
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionLife InsuranceLong-term DisabilityCommuter BenefitsTelecomm Stipend

Key Requirements

  • •3+ years of experience in customer onboarding, implementation, or customer success roles.
  • •Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users.
  • •Exceptional ability to present clearly and concisely to both business and technical stakeholders.
  • •Strong analytical capabilities to design and deliver solutions for customer challenges.
  • •Skilled at working across teams to drive customer success and desired outcomes.
Experience:3+ yearsLegal techAISaaSEnterprise products
Skills:CommunicationProblem-solvingProject managementOrganizational skillsCross-functional collaboration
Languages:English
Tech Stack:SaaSOpenAIAnthropicAIGreenhouse

Company Brief

Eve
Eve is a legal AI platform for plaintiff law firms. Its EveOS product helps firms with intake, case analysis, drafting, discovery, and legal research, aiming to improve efficiency, compliance, and case outcomes across high-volume plaintiff practices.
Industry: LegalTech
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: San Mateo, United States
WebsiteLinkedIn