Box Office Staff- Irving Plaza/ Gramercy

Handle box office operations for concerts and events, ensuring accurate cash handling, daily/nightly ticket sales reconciliation, and compliance with cash and ADA ticketing policies. Provide prompt, courteous customer service in person and by phone, troubleshoot will-call and guest list issues, and manage Ticketmaster host system tasks. Support opening/closing procedures, maintain box office readiness, and coordinate event-related updates and reporting.