Analyst-Exceptions Governance

American Express
Gurugram
Workplace: HybridFull timeFunction: Healthcare (Clinical, Medical, Wellness)Experience: 3+ yearsEducation: bachelorsSkills: ["Executive communication","Influencing","Data-driven decision making","Governance","Curiosity"]

Govern and monitor Merchant and Network policy compliance for American Express across GMNS/GSOP. Review and align exception requests to internal policy frameworks, partner with Risk, Compliance, Legal, and business teams to drive governance forums and executive decision-making, and provide oversight of compliance risk management, remediation, and control effectiveness. Use data and analytics to track trends and systemic risks, and proactively embed emerging network payment risks into policies and operating models.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Express
American Express
3 days ago

Analyst-Exceptions Governance

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Govern and monitor Merchant and Network policy compliance for American Express across GMNS/GSOP. Review and align exception requests to internal policy frameworks, partner with Risk, Compliance, Legal, and business teams to drive governance forums and executive decision-making, and provide oversight of compliance risk management, remediation, and control effectiveness. Use data and analytics to track trends and systemic risks, and proactively embed emerging network payment risks into policies and operating models.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Mid level

Key Responsibilities

  • •Execute governance of Merchant and Network policy compliance aligned to enterprise risk appetite and regulatory expectations.
  • •Govern compliance frameworks across policy interpretation, enforcement, escalation, remediation, and exception management.
  • •Support enterprise governance forums and councils to drive executive alignment, accountability, and decision-making.
  • •Provide oversight of compliance risk management, including risk assessments, mitigation plans, and control effectiveness.
  • •Create executive-level reporting and insights using data and analytics to identify trends, systemic risks, and improvement opportunities.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementPaid Parental

Key Requirements

  • •3+ years of experience in policy compliance, risk management, governance, or audit, preferably in financial services or payments.
  • •Proven experience supporting enterprise-wide programs, governance councils, or process and controls delivery in a global environment.
  • •Strong background in Business, Operations, Risk Management, Information Systems, or related fields (graduate education or experience).
  • •Experience enabling consistent, risk-informed decision-making across cross-functional stakeholders.
  • •Ability to drive policy oversight and accountability through governance forums and executive communication.
Experience:3+ yearsFinancial servicesPaymentsGlobal governanceRisk managementComplianceAudit
Education:Bachelor's
Skills:Executive communicationInfluencingData-driven decision makingGovernanceCuriosity
Languages:US

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn