Associate Manager - Team Manager

Sutherland
Kosovo
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 3-5 yearsSkills: ["Leadership","Communication","Decision-making","Problem-solving","Conflict resolution"]

Lead and develop a high-performing team in Pristina, driving results through strategic planning, clear performance expectations, and motivational leadership. Own performance reviews, coaching, and accountability, while managing team budgets and resources. Recruit, onboard, and integrate new team members, track performance metrics with data-driven insights, and support continuous improvement through cross-department collaboration and effective communication.

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FursaFursa
Sutherland
Sutherland
2 days ago

Associate Manager - Team Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 minutes agoStatus: Live

Job Summary

Lead and develop a high-performing team in Pristina, driving results through strategic planning, clear performance expectations, and motivational leadership. Own performance reviews, coaching, and accountability, while managing team budgets and resources. Recruit, onboard, and integrate new team members, track performance metrics with data-driven insights, and support continuous improvement through cross-department collaboration and effective communication.
Location: Kosovo
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, mentor, and develop team members to maximize performance and career growth.
  • •Conduct performance reviews, set clear expectations, and hold team members accountable for results.
  • •Manage team budgets and allocate resources effectively to meet organizational objectives.
  • •Recruit, onboard, and integrate new team members; support professional development and training opportunities.
  • •Monitor team performance metrics, analyze data for continuous improvement, and collaborate with other managers and departments to achieve cross-functional goals.

Key Requirements

  • •3-5 years of proven experience in team management, supervisory, or leadership roles.
  • •German language at C1 level and English language at B2 level.
  • •Demonstrated ability to lead and motivate high-performing teams with strong interpersonal and communication skills.
  • •Experience with performance management systems and employee development programs, plus knowledge of HR practices, policies, and employment regulations.
  • •Strong decision-making, problem-solving, and conflict resolution skills, including the ability to analyze data to drive team performance.
Experience:3-5 yearsTelecommunications
Skills:LeadershipCommunicationDecision-makingProblem-solvingConflict resolution
Languages:GermanEnglish
Tech Stack:Performance management systems

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor