Customer Relationship Expert (Burgas, BG, 8000)

Allianz
Bulgaria
Workplace: OnsiteFull timeFunction: Energy & Utilities OperationsExperience: 2+ yearsSkills: ["Communication","Organizational skills","Confidentiality","Teamwork","Composure"]

Manage relationships with individual banking clients by offering and selling the full range of retail banking products and tailored consultations. Deliver comprehensive client services, support debt collection, and take targeted actions to retain customers while identifying cross-sell opportunities and attracting new clients. You’ll also substitute for the Cashier when needed and stay informed about competitors in the retail banking market, ensuring timely follow-ups and a high-quality client experience.

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FursaFursa
Allianz
Allianz
2 hours ago

Customer Relationship Expert (Burgas, BG, 8000)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage relationships with individual banking clients by offering and selling the full range of retail banking products and tailored consultations. Deliver comprehensive client services, support debt collection, and take targeted actions to retain customers while identifying cross-sell opportunities and attracting new clients. You’ll also substitute for the Cashier when needed and stay informed about competitors in the retail banking market, ensuring timely follow-ups and a high-quality client experience.
Location: Bulgaria
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Energy & Utilities Operations
Seniority: Mid level

Key Responsibilities

  • •Offer, sell, and provide consultations to individual clients on banking products.
  • •Provide comprehensive retail banking services and identify clients’ needs.
  • •Identify cross-selling opportunities and attract new clients.
  • •Ensure timely reminders and collection of debts from clients.
  • •Substitute for the Cashier during leave/sick days and act to retain clients.

Pay and Benefits

Perks:Annual BonusHealth InsurancePensionEquity

Key Requirements

  • •Higher education; a degree in Economics is an advantage.
  • •Minimum of two years of experience in the banking sector is a significant advantage.
  • •Ability and willingness to handle cash operations and substitute the Cashier when needed.
  • •Proficiency in English is an advantage.
  • •Strong computer literacy and communication, organizational, and confidentiality skills.
Experience:2+ yearsBankingRetail banking
Education:
Skills:CommunicationOrganizational skillsConfidentialityTeamworkComposure
Languages:English

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn