NTT

1 week ago

Services IT Dev. Program Sr. Assoc. II

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Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Provide IT service desk support for desktops, laptops, printers, scanners, email/messaging, and basic networking. Troubleshoot issues using calls, emails, and tickets, and support internal applications with a strong focus on accurate, timely resolution. This role requires very fluent English (written and spoken) and the flexibility to work 24x7, with a minimum of 2 years of service desk experience.

Location: Hyderabad

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Deliver technical support for desktop, laptop, printers, and scanners
•Provide support for email/messaging
•Support basic networking, Active Directory, and internal applications
•Respond to customer/request issues via calls, emails, and tickets
•Be flexible to work 24x7

Key Requirements

•Very fluent English (written and spoken)
•Provide technical support for desktop and laptop systems
•Support printers and scanners
•Handle email/messaging support and basic networking, including Active Directory and internal applications
•Minimum 2 years service desk experience; able to work 24x7

Experience:2+ years

Skills:CommunicationFlexibility

Languages:English

Tech Stack:Active DirectoryEmailMessagingDesktopLaptopPrintersScannersNetworkingInternal applications

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT