Forward Deployed Product Manager, Enterprise

Scale AI
New York
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 6+ yearsSkills: ["Communication","Stakeholder management","Problem-solving","Leadership","Negotiation"]

The Forward Deployed Product Manager (FDPM) drives enterprise deployments from the product side, embedded with customers to shape production outcomes and translate real-world operations into actionable input for Scale’s platform. Responsible for ownership of product outcomes across high-impact accounts, building trusted executive relationships, guiding deployments to production, and surfacing signal to platform teams to remove bottlenecks.

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FursaFursa
Scale AI
Scale AI
4 months ago

Forward Deployed Product Manager, Enterprise

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

The Forward Deployed Product Manager (FDPM) drives enterprise deployments from the product side, embedded with customers to shape production outcomes and translate real-world operations into actionable input for Scale’s platform. Responsible for ownership of product outcomes across high-impact accounts, building trusted executive relationships, guiding deployments to production, and surfacing signal to platform teams to remove bottlenecks.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own product outcomes for our highest impact enterprise accounts. You are the accountable PM for product delivery and customer value.
  • •Build trusted advisory relationships with VP/C-level buyers and senior technical leads. Become the reliable escalation point on the Scale side before issues surface externally.
  • •Drive deployments from contract to production. You have done this before for large organizations. You know what 'production-ready' actually means and you close the gap.
  • •Translate real customer workflows, friction, and priorities into high-signal product input for core platform teams. Not requirements docs — specific, evidence-backed product perspective with tradeoffs articulated.
  • •Distinguish where the product is the constraint from where execution, integration, or change management is. Drive each type of blocker to resolution through the right channel.

Key Requirements

  • •6+ years in product management, technical program management, or a customer-facing product ownership role.
  • •Demonstrated record of shipping products or platform capabilities into large organizations — not pilots or proofs-of-concept.
  • •Extreme ownership and follow-through: closes loops without reminders, drives outcomes across teams without formal authority.
  • •Comfortable operating with senior customer stakeholders (VP/C-level) and senior engineers simultaneously; credible presence in high-stakes rooms on both sides.
  • •Strong judgment under pressure: makes good calls quickly with incomplete information, knows when to escalate vs. resolve.
Experience:6+ yearsAI/ML platform
Skills:CommunicationStakeholder managementProblem-solvingLeadershipNegotiation
Languages:English

Company Brief

Scale AI
Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn