Roadside Technician - West Sussex (Croydon, ENG, GB, CR9 6HD)

Allianz
United Kingdom
Workplace: RemoteFull time42,000 - 48,000 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: certificationSkills: ["Communication","Customer service","Problem-solving","Time management","Attention to detail"]

Experienced vehicle/roadside technician needed to diagnose faults at the roadside, make safety-led decisions on repair vs recovery, and communicate clearly with customers. Role involves working from a fully equipped van, traveling across designated areas, and using modern diagnostic tools within an AI-enabled, data-governed environment. Relies on independent on-site decision-making with opportunities for training and career development.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
5 months ago

Roadside Technician - West Sussex (Croydon, ENG, GB, CR9 6HD)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Experienced vehicle/roadside technician needed to diagnose faults at the roadside, make safety-led decisions on repair vs recovery, and communicate clearly with customers. Role involves working from a fully equipped van, traveling across designated areas, and using modern diagnostic tools within an AI-enabled, data-governed environment. Relies on independent on-site decision-making with opportunities for training and career development.
Location: United Kingdom
Workplace: Remote
Employment Type: Full time · Permanent
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
  • •Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
  • •Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
  • •Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
  • •Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.
Travel: Low travel

Pay and Benefits

Salary: 42,000 - 48,000 annually
Perks:Medical CoverPensionDiscountsAnnual LeaveEapWellness Stipend

Key Requirements

  • •Proven experience as a vehicle or roadside technician who can work independently at the scene.
  • •Strong diagnostic and fault-finding skills with modern equipment and quick issue identification.
  • •Confident, calm customer communication and responsibility for managing expectations and safety.
  • •Comfortable using IT, mobile apps and diagnostic software; data capture is part of the job.
  • •Full UK driving licence and ability to drive a fully equipped van; willingness to travel across designated areas.
Experience:AutomotiveRoadside assistance
Education:Certification / Diploma
Skills:CommunicationCustomer serviceProblem-solvingTime managementAttention to detail
Licenses:Full UK driving licence
Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics
Tech Stack:Diagnostic toolsITMobile appsDiagnostic softwareEV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn