Sales Associate

Tapestry
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Clienteling","Data acquisition","Adaptability","Customer focus","Team collaboration"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Build client relationships using product expertise and styling advice, drive sales through cross-sell and tailored recommendations, and support omni-channel selling with mobile POS, clienteling tools, and social selling (including short-form video). Meet individual and store KPIs while completing daily operational tasks like cash wrap, inventory processing, replenishment, and visual merchandising.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Build client relationships using product expertise and styling advice, drive sales through cross-sell and tailored recommendations, and support omni-channel selling with mobile POS, clienteling tools, and social selling (including short-form video). Meet individual and store KPIs while completing daily operational tasks like cash wrap, inventory processing, replenishment, and visual merchandising.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador by adhering to style and service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, tailored recommendations, and follow-up to close sales.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and maintaining floor/stockroom standards.

Key Requirements

  • •1+ years of sales experience, with luxury retail preferred, and knowledge of fashion trends and competitors.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Ability to read price/release sheets and use walkie-talkies as needed.
  • •Strong English proficiency and the ability to work in a fast-paced environment.
  • •Luxury retail background and social media savvy, including clienteling and data acquisition skills (live-stream shopping or video demos preferred).
Experience:1+ yearsLuxury retail
Skills:ClientelingData acquisitionAdaptabilityCustomer focusTeam collaboration
Languages:English
Tech Stack:POSMobile POSIPadLaptopSocial sellingShort-form videoLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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