Senior Solutions Engineer

Decagon
Amsterdam
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4-6 yearsSkills: ["Communication","Interpersonal skills","Teamwork","Stakeholder management"]

Serve as a trusted advisor to enterprise prospects and customers, shaping value-based AI solutioning and integrations for Decagon’s AI-native conversational platform. Partner with Account Executives in pre-sales engineering to discover and qualify needs, then create and architect tailored generative AI experiences and demos. Communicate complex technical concepts clearly to C-level, business, and engineering stakeholders while supporting GTM workflows across the sales cycle.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Decagon
Decagon
1 month ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Serve as a trusted advisor to enterprise prospects and customers, shaping value-based AI solutioning and integrations for Decagon’s AI-native conversational platform. Partner with Account Executives in pre-sales engineering to discover and qualify needs, then create and architect tailored generative AI experiences and demos. Communicate complex technical concepts clearly to C-level, business, and engineering stakeholders while supporting GTM workflows across the sales cycle.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Act as a technical advisor and consultant to enterprise prospects and customers.
  • •Drive value-based solutioning and integration of Decagon’s AI-native platform into customer ecosystems.
  • •Partner with Account Executives to discover and qualify customer solutions.
  • •Create and architect generative AI experiences for end users.
  • •Develop custom platform demonstrations tailored to customer needs and value.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental Leave

Key Requirements

  • •4-6 years of customer-facing experience in a sales engineering (pre-sales) role.
  • •Experience partnering with Account Executives to discover and qualify solutions that show strong ROI.
  • •Ability to create and architect generative AI experiences for end users.
  • •Experience developing custom demonstrations using the Decagon platform.
  • •Clear communication of complex technical concepts to C-level decision makers, business users, and engineering stakeholders.
Experience:4-6 yearsAISales engineeringPre-salesEnterprise
Skills:CommunicationInterpersonal skillsTeamworkStakeholder management

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor