Decagon

1 day ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 34 minutes agoStatus: Live

Job Summary

Serve as a trusted advisor to enterprise prospects and customers, shaping value-based AI solutioning and integrations for Decagon’s AI-native conversational platform. Partner with Account Executives in pre-sales engineering to discover and qualify needs, then create and architect tailored generative AI experiences and demos. Communicate complex technical concepts clearly to C-level, business, and engineering stakeholders while supporting GTM workflows across the sales cycle.

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Act as a technical advisor and consultant to enterprise prospects and customers.
•Drive value-based solutioning and integration of Decagon’s AI-native platform into customer ecosystems.
•Partner with Account Executives to discover and qualify customer solutions.
•Create and architect generative AI experiences for end users.
•Develop custom platform demonstrations tailored to customer needs and value.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental Leave

Key Requirements

•4-6 years of customer-facing experience in a sales engineering (pre-sales) role.
•Experience partnering with Account Executives to discover and qualify solutions that show strong ROI.
•Ability to create and architect generative AI experiences for end users.
•Experience developing custom demonstrations using the Decagon platform.
•Clear communication of complex technical concepts to C-level decision makers, business users, and engineering stakeholders.

Experience:4-6 yearsAISales engineeringPre-salesEnterprise

Skills:CommunicationInterpersonal skillsTeamworkStakeholder management

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

1 day ago

Senior Solutions Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 34 minutes agoStatus: Live

Job Summary

Location: Amsterdam

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Act as a technical advisor and consultant to enterprise prospects and customers.
•Drive value-based solutioning and integration of Decagon’s AI-native platform into customer ecosystems.
•Partner with Account Executives to discover and qualify customer solutions.
•Create and architect generative AI experiences for end users.
•Develop custom platform demonstrations tailored to customer needs and value.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceRetirementParental Leave

Key Requirements

•4-6 years of customer-facing experience in a sales engineering (pre-sales) role.
•Experience partnering with Account Executives to discover and qualify solutions that show strong ROI.
•Ability to create and architect generative AI experiences for end users.
•Experience developing custom demonstrations using the Decagon platform.
•Clear communication of complex technical concepts to C-level decision makers, business users, and engineering stakeholders.

Experience:4-6 yearsAISales engineeringPre-salesEnterprise

Skills:CommunicationInterpersonal skillsTeamworkStakeholder management

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor