Mashreq

5 days ago

Team Leader.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead a team responsible for delivering telesales lead targets and maintaining lead quality (including keeping unqualified leads below 3%). Plan and execute short-term sales programs, coaching and performance reviews, and develop scripts and quizzes to strengthen product knowledge and selling effectiveness. Manage telesales agent hiring, training, certification, deployment, and call monitoring while measuring performance metrics and improving cost efficiency and customer satisfaction.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Own team delivery against sales lead targets.
•Ensure unqualified lead percentage stays below 3%.
•Plan and execute short-term workshops and sales programs based on dominant buying motives and winning sales strategies.
•Monitor calls and provide coaching/feedback to telesales agents; design performance measurement metrics.
•Recruit, train, certify, and deploy telesales agents; conduct product knowledge quizzes and design effective sales scripts for campaigns.

Key Requirements

Skills:LeadershipCoachingTrainingPerformance managementProcess improvement

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Mashreq

5 days ago

Team Leader.Injaz-RBG-DBC PL Fulfillment.Retail Banking Group

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Seniority: Manager level

Key Responsibilities

•Own team delivery against sales lead targets.
•Ensure unqualified lead percentage stays below 3%.
•Plan and execute short-term workshops and sales programs based on dominant buying motives and winning sales strategies.
•Monitor calls and provide coaching/feedback to telesales agents; design performance measurement metrics.
•Recruit, train, certify, and deploy telesales agents; conduct product knowledge quizzes and design effective sales scripts for campaigns.

Key Requirements

Skills:LeadershipCoachingTrainingPerformance managementProcess improvement

Languages:English

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor