Senior Director, Head of Service Business Unit

Applied Materials
Santa Clara
Workplace: OnsiteFull timeUSD 216,000 - 297,000Function: Executive & General ManagementExperience: 15+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Influence","Cross-functional collaboration","Strategic thinking"]

Own the service product strategy and roadmap for the Service Business Unit, driving profitable revenue growth across the installed base. Lead senior managers and engineering/program organizations to deliver service programs aligned to budgets, quality, and long-range planning. Partner with Go-to-Market, Business Units, Sales/Marketing, and Field teams to operationalize execution, resolve complex technical/product issues, and translate market and customer insights into measurable business outcomes.

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FursaFursa
Applied Materials
Applied Materials
2 months ago

Senior Director, Head of Service Business Unit

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own the service product strategy and roadmap for the Service Business Unit, driving profitable revenue growth across the installed base. Lead senior managers and engineering/program organizations to deliver service programs aligned to budgets, quality, and long-range planning. Partner with Go-to-Market, Business Units, Sales/Marketing, and Field teams to operationalize execution, resolve complex technical/product issues, and translate market and customer insights into measurable business outcomes.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Define and execute the service product strategy and own the service roadmap to deliver profitable revenue growth.
  • •Lead engineering and program organizations responsible for designing, developing, and implementing service programs within budget, schedule, and quality expectations.
  • •Drive strategic review processes and ensure plans address strategic issues with a 5-year horizon.
  • •Oversee cross-functional execution with Sales/Marketing, Business Units, and field teams to operationalize direction and achieve business outcomes.
  • •Provide market, customer, and competitive insight to map trends and customer High‑Value Problems into product and engineering roadmaps, including executive customer escalation support.
Travel: Medium travel

Pay and Benefits

Salary: USD 216,000 - 297,000
Perks:Annual BonusEquity

Key Requirements

  • •Bachelor’s degree in Engineering, Science, Business, or a related field (Master/PhD preferred).
  • •15+ years of progressive experience across engineering, product management, business strategy, or related leadership roles.
  • •Demonstrated experience leading senior managers and complex, matrixed teams.
  • •Proven ability to develop and execute product/portfolio/market strategies in complex environments.
  • •Strong communication and influence skills with experience engaging senior leaders, customers, and cross-functional partners.
Experience:15+ yearsSemiconductorsEngineeringProduct managementBusiness strategy
Education:Bachelor's
Skills:LeadershipCommunicationInfluenceCross-functional collaborationStrategic thinking

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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