Member Services Representative, AACU Branch Operations (Philadelphia, PA, US)

American Airlines Group
Philadelphia
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Member service","Sales orientation","Teamwork","Attention to detail","Ability to prioritize"]

Build strong relationships with American Airlines Credit Union members by understanding needs and recommending appropriate products and services. You’ll open and manage member accounts, process deposits and loan payments, handle monetary transactions, perform notary services, and support branch coverage. Work with branch and department managers to create positive member experiences and drive cross-selling opportunities, while maintaining account security, confidentiality, and compliance with applicable laws and regulations.

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American Airlines Group
American Airlines Group
2 days ago

Member Services Representative, AACU Branch Operations (Philadelphia, PA, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Build strong relationships with American Airlines Credit Union members by understanding needs and recommending appropriate products and services. You’ll open and manage member accounts, process deposits and loan payments, handle monetary transactions, perform notary services, and support branch coverage. Work with branch and department managers to create positive member experiences and drive cross-selling opportunities, while maintaining account security, confidentiality, and compliance with applicable laws and regulations.
Location: Philadelphia
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Open new accounts and sell/process Credit Union services for new and existing members.
  • •Post deposits and process loan payments; process monetary transactions and maintain account information.
  • •Perform Notary Services as required.
  • •Research member inquiries and provide solutions in a timely manner.
  • •Implement internal control and security measures in accordance with Credit Union policies and government regulations.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet InsuranceEmployee Assistance

Key Requirements

  • •High school diploma or GED.
  • •Must be able to work in-person at the assigned branch location.
  • •Cash handling, sales, or a combination of customer service and financial institution experience within the last 12 months.
  • •Skilled in Microsoft Office (Word, Excel, Access, PowerPoint).
  • •Ability to provide excellent member service and perform in a fast-paced environment, including basic math calculations and data analysis.
Education:High School
Skills:Member serviceSales orientationTeamworkAttention to detailAbility to prioritize
Languages:EnglishSpanish
Tech Stack:Microsoft OfficeWordExcelAccessPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn